Alitzel Marceleno
Fellsmere,FL
Summary
Hardworking, highly motivated professional eager to lend combined knowledge and skills to enhance business performance. Operates well in both individual and team capacities, leveraging seasoned work ethic to quickly adapt to different processes and drive company objectives. Resourceful and results-driven with a passion for growth and efficiency to meet company needs and increase service value.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Opthalmic Technician
Buena Vista Eyeland
04.2024 - Current
- Used Lensometer to measure and record lens power of existing prescriptive spectacles.
- Administered visual acuity tests to measure patient ability to see clearly at different distances and identify visual impairments.
- Helped patients with selecting and ordering glasses or contact lenses to encourage informed decisions.
- Input patient information and exam findings into electronic medical records system to facilitate accurate record-keeping.
- Filled and dispensed eyeglass prescriptions, fitting frames, lenses and contact lenses for comfort and convenience.
Brand Ambassador
Ralph Lauren
02.2022 - 04.2024
- Provided excellent customer service during in-store promotions, resolving any issues or complaints quickly and professionally
- Delivered exceptional customer service to provide positive experience throughout sales process
- Refilled any stock that needed to be on the sales floor and kept our ISOS (in-stock-out-of-stock) low
- Generated reports to measure performance and analyze trends
- Maintained up-to-date records of all operational tasks, including order processing, inventory management, customer service.
Cashier
JcPenney
05.2021 - 04.2022
- Operated cash register and accurately processed payments, returns, and exchanges
- Performed opening and closing procedures, such as counting cash register, restocking, and cleaning
- Managed large amounts of cash accurately during busy hours in a fast-paced environment
- Assisted with training and mentoring new team members
- Resolved customer complaints professionally in accordance with company policy.
Education
Associate of Arts - Health Sciences
Eastern Florida State College
Cocoa, FLHigh School Diploma - undefined
Sebastian River High School
Sebastian, Florida05.2021
Skills
- Store Displays
- Maintaining Clean Work Areas
- Loss Prevention Goals Monitoring
- Business Administration
- Effective Communicator
- Inventory Control
- Operations Management
- Reporting and Performance Analysis
- Patient Care
- Appointment management
- Ophthalmic equipment expertise
Certification
MOS (Microsoft Office Specialist)
Awards
Honors High School Graduate
References
References available upon request
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Opthalmic Technician
Buena Vista Eyeland
04.2024 - Current
Brand Ambassador
Ralph Lauren
02.2022 - 04.2024
Cashier
JcPenney
05.2021 - 04.2022
High School Diploma - undefined
Sebastian River High School
MOS (Microsoft Office Specialist)
Associate of Arts - Health Sciences
Eastern Florida State College
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