Isaias Arispe
Dallas,TX
Summary
Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.
Overview
32
32
years of professional experience
Work History
Glamour Technician
JCPenney Salon
09.2024 - Current
- Delivered personalized hairstyling services, enhancing client satisfaction and retention.
- Developed tailored hair care plans based on individual client needs and preferences.
- Maintained up-to-date knowledge of industry trends to provide innovative styling options.
- Fostered a welcoming environment, ensuring exceptional customer service throughout appointments.
- Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Processed payments, entering sales in register for prompt customer service.
- Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Educated customers on products to maximize benefits.
- Stayed updated on current hair trends and techniques to make customers look fashionable and increase satisfaction.
- Determined appropriate hair treatments based on conditions and textures.
- Completed safety training and certifications to minimize risk of infection or injury to customers.
- Mixed pigments and used proper techniques to achieve desired color.
- Suggested treatments and styles to suit customer appearance and fashion choices.
- Developed customized hair care plans for individual clients to address specific needs or concerns, leading to healthier hair overall.
Food Server
Taco Deli
01.2017 - 04.2024
- Enhanced customer satisfaction by providing efficient and friendly food service.
- Streamlined order-taking process for faster service and increased table turnover rate.
- Maintained clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Collaborated with kitchen staff to ensure timely delivery of meals, resulting in satisfied customers.
- Mastered menu knowledge to provide accurate information and helpful suggestions to guests.
Store Manager
Lush Fresh Handmade Cosmetics
02.2008 - 01.2016
- Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Developed successful employee retention plan, reducing staff turnover rates significantly.
- Managed daily operations to ensure smooth functioning of store, maintaining clean, safe environment for customers and employees.
- Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Organized special events such as seasonal sales promotions to drive foot traffic into store and increase sales opportunities.
- Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
- Optimized labor scheduling according to store needs while adhering to budget constraints, maximizing productivity without compromising service quality.
- Fostered positive work environment by cultivating strong relationships between team members through team-building activities and consistent recognition of individual achievements.
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Rotated merchandise and displays to feature new products and promotions.
- Completed point of sale opening and closing procedures.
- Assisted with hiring, training and mentoring new staff members.
- Approved regular payroll submissions for employees.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
Hair Color Specialist
Toni & Guy
01.2004 - 05.2009
- Achieved exceptional client satisfaction by providing personalized hair color consultations and recommending suitable products.
- Boosted salon revenue by introducing and promoting new hair color services and techniques.
- Reduced product wastage by accurately mixing and measuring hair color formulations based on individual clients'' needs.
- Increased client retention with attentive follow-up calls and scheduling of future appointments for color maintenance.
- Maintained a clean and organized workstation, ensuring compliance with state board regulations and salon standards.
- Educated clients on proper at-home care, resulting in longer-lasting hair color results between appointments.
- Provided exceptional customer service throughout each appointment, fostering long-term client relationships.
Administrative Assistant
Childrens Medical Center
01.1994 - 08.2001
- Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Executed record filing system to improve document organization and management.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Assisted development and implementation of new administrative procedures.
- Managed filing system, entered data and completed other clerical tasks.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Education
GED -
Toni & Guy Hairdressing Academy - Carrollton, TX,
Abilene, TX05.1991
GED -
Toni & Guy Hairdressing Academy - Carrollton, TX,
Carrollton, TX06.2003
Skills
- Store Merchandising
- POS Systems
- Customer Service Management
- Opening and Closing Procedures
- Store Displays
- Special Events
- Outstanding Communication Skills
- Customer Service
- Customer Relations
- Flexible Schedule
- Operations
- Problem-Solving
- Store Opening and Closing
- Attention to Detail
- Upselling Techniques
- Visual Merchandising
- Product Knowledge
- Product Display
- Excellent communication
- Goal-oriented
- Attention to detail
- Interpersonal skills
- Customer service
- Time management
- Store maintenance
- Active listening
- Cross-selling
- Decision-making
- Conflict resolution
- Professionalism
- Cash handling
- Stress management
- Problem-solving
- Sales techniques
- Computer literacy
- Organizational skills
Skills
- Reliability
- Product knowledge
- Adaptability
- Visual merchandising
- Multitasking
- Product Recommendations
- Sales Expertise
- Teamwork
- POS System Operations
- Retail Store Operations
- POS System Operation
- Point of Sale Operation
- Suggestive Selling
- Cash Register Operation
- Retail Sales
- Payment Processing
Timeline
Glamour Technician
JCPenney Salon
09.2024 - Current
Food Server
Taco Deli
01.2017 - 04.2024
Store Manager
Lush Fresh Handmade Cosmetics
02.2008 - 01.2016
Hair Color Specialist
Toni & Guy
01.2004 - 05.2009
Administrative Assistant
Childrens Medical Center
01.1994 - 08.2001
GED -
Toni & Guy Hairdressing Academy - Carrollton, TX,
GED -
Toni & Guy Hairdressing Academy - Carrollton, TX,