Years of customer service experience
Gianna Tran
Machesney Park,IL
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level CNA position. Ready to help team achieve company goals.
Overview
9
9
1
1
Year of CNA experience
Work History
Senior Stylist
JCPenney Salon
05.2020 - Current
- Greet clients that enter the salon ask if they would like to have their hair done or purchase a product and if they need help with any product
- If you have a client in your chair, ask how they would like to have their hair done and perform as the client desires
- Give good excellent service, listen to them and make sure they feel like they are important
- Make sure they are always comfortable and listen to them
- Take initiative to help coworkers plan for the day, and direct them when they have any questions or is unsure on how to execute a work problem
- Coloring, cutting, designing, and washing hair
- Offering makeup recommendations based on preferences and skincare needs
- Making recommendations on hair and makeup products Cutting, cleaning, grooming, and painting nails Performing facials and scalp treatments Conversing with clients to better understand their requirements and making suggestions for improving their appearance
- Applying make-up creating a variety of different looks according to the requests of the client Scheduling appointments, processing clients’ payments, and cleaning their work area (some basic business tasks may be required)
Nail Technician
Phillip Nails and Spa
01.2001 - Current
- Present excellent customer service by greeting guests, asking, analyze, and assess then agree to the task
- Make sure all tools are set up before starting the task and that they are clean, organized and sanitized
- Take initiative to help coworkers plan for the day and direct them when they have any questions or is unsure on how to execute a work problem
- Cleaning, trimming, filing, shaping, smoothing, and polishing the nails of their clients
- Applying artificial nails, overlays, or extensions Painting designs onto nails by hand, airbrush, stencil, or stamping Recommending different nail art and designs to the client Advising clients on proper nail care and providing hand and foot massages Sterilizing equipment carefully to ensure hygiene and safety.
Nail Technician
Q NAILS AND SPA
04.2015 - 12.2018
- Present excellent customer service by greeting guests, asking, analyze and assess then agree to the task
- Make sure all tools are set up before starting the task and that they are clean, organized, and sanitized
- Cleaning, trimming, filing, shaping, smoothing, and polishing the nails of their clients
- Applying artificial nails, overlays, or extensions Painting designs onto nails by hand, airbrush, stencil, or stamping Recommending different nail art and designs to the client Advising clients on proper nail care and providing hand and foot massages Sterilizing equipment carefully to ensure hygiene and safety.
Painter
ED ETNYRE
12.2014 - 04.2015
- To tape off undesired parts of the tank or commercial vehicle that don’t need to be painted, once all is done, read the product work sheet and grab paint to mix up to proper portions so that product is not wasted
- After all is done clean and set up for the next task
- Performs routine or repetitive spray paint operations
- Acquires and develops skills in painting without runs
- Acquires and develops skills in use of spray-painting equipment
- Acquires and develops skills in mixing paints for spraying
- Acquires and develops skills in cleaning and maintaining spray paint booths and equipment.
TESTERS
10.2013 - 11.2013
- Packaging and assembling.
Waitress
GOLDEN CORRAL
- Cleared plates off tables while the guests were done with their meal and make sure work was persistent that way the plates wouldn’t pile up and that beverages were being filled.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Bussed and reset tables to keep dining room and work areas clean.
Education
TRICOCI UNIVERSITY OF BEAUTY CULTURE
Associate of Applied Science - Nursing
ROCK VALLEY COLLEGE
05.2027
GED -
ROCK VALLEY COLLEGE ADULT EDUCATION
05.2018
Skills
- Customer service
- Retail
- OSHA safety conscious
- Great team player
- Sanitation
- Good common sense
- Open-minded
- Can lift up to 50 pounds
- Great at taking lead and organizing the team
- Takes initiative
- Compassionate
- Empathetic
- Patient
- Caring about job task to be done efficiently and accurately
- Ensure adequate safety for oneself and everyone around
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Senior Stylist
JCPenney Salon
05.2020 - Current
Nail Technician
Q NAILS AND SPA
04.2015 - 12.2018
Painter
ED ETNYRE
12.2014 - 04.2015
TESTERS
10.2013 - 11.2013
Nail Technician
Phillip Nails and Spa
01.2001 - Current
Waitress
GOLDEN CORRAL
TRICOCI UNIVERSITY OF BEAUTY CULTURE
Associate of Applied Science - Nursing
ROCK VALLEY COLLEGE
GED -
ROCK VALLEY COLLEGE ADULT EDUCATION
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