Summary
Overview
Work History
Education
Skills
Languages
Timeline
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ALIUSKY DURAN DOMINGUEZ

Decatur,TX

Summary

Very dedicated and determine individual that excels in a fast pace work environment. Very easy going, goal oriented and when faced with challenges I'm not afraid to ask for help or work as a team.

Overview

4
4
years of professional experience

Work History

Collections Agent

WISE CREDIT LLC
09.2022 - Current
  • Processed payments and applied to customer balances.
  • Worked with customer to create debt repayment plan based on current financial condition.
  • Monitored customer accounts for payment delinquency and initiated collection efforts.
  • Directed day-to-day collections functions.

Freelance Translator

Self-employed
04.2020 - Current
  • Managed multiple projects simultaneously while maintaining strict deadlines and attention to detail.
  • Interpreted conversations between foreign language-speaking clients and others.
  • Excellent communication skills, both verbal and written.

Front Desk Receptionist

HAMPTON INN AND SUITES
10.2020 - 09.2022
  • Collected room deposits, fees, and payments.
  • Answered customer telephone calls promptly and appropriately handled needs.
  • Assisted in training new team members, increasing staff competency and professionalism.
  • Resolved customer complaints and concerns, resulting in improved customer retention and loyalty.
  • Welcomed each new arrival pleasantly and confirmed reservations and identification.

Education

Bryan Adams High School
Dallas, TX

Skills

    • Persuasive Negotiation
    • Outbound Calling
    • Payment Arrangement
    • Decision-Making
      • Translating for several different departments
      • Data Entry
      • Customer Service
      • Bilingual (English & Spanish)

Languages

English
Full Professional
Spanish
Native or Bilingual

Timeline

Collections Agent

WISE CREDIT LLC
09.2022 - Current

Front Desk Receptionist

HAMPTON INN AND SUITES
10.2020 - 09.2022

Freelance Translator

Self-employed
04.2020 - Current

Bryan Adams High School

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ALIUSKY DURAN DOMINGUEZ