Alivah Perry
Bolder Adventure Park
Dallas,TX
8
years of professional experience
Dynamic leader skilled in communication, teamwork, and safety awareness. Proven ability to manage operations in fast-paced environments, ensuring guest satisfaction and safety.
Work History
Park Wide Manager
10 Months- Communicated with employees, supervisors, guests, and management to address operational needs.
- Addressed guest concerns, managed safety situations, and coordinated emergency responses to ensure visitor safety.
- Maintained a safe, clean, welcoming environment throughout park, contributing to positive guest experiences.
- Coordinated park-wide operations and collaborated with multiple departments to enhance service delivery.
- Worked effectively in a fast-paced environment with changing priorities.
- Supported special events and high-volume operating days.
- Developed strong teamwork, communication, customer service, and problem-solving skills.
Zone Supervisor
1 Year 11 Months- Led and coached team members to uphold safety and enhance guest service standards.
- Supervise daily operations and employees within Zone 3.
- Respond to guest concerns, injuries, and emergency situations calmly and professionally.
- Conducted safety checks and monitored attractions to identify potential hazards and ensure operational safety.
- Communicate with Park Wide, maintenance, and management regarding safety, staffing, and operational needs.
- Delegate responsibilities and assist with employee training and development.
- Work closely with children, families, and guests to provide a safe and positive experience.
- Assisted with large events while managing multiple priorities in fast-paced environment.
- Demonstrate strong leadership, communication, decision-making, and problem-solving skills.
Bartender/Restaurant Server
2 Years 6 Months- Crafted and served a diverse range of cocktails in a fast-paced environment.
- Trained new staff on cocktail preparation, customer service, and safety protocols.
- Managed bar inventory and ensured stock levels met operational demands.
- Maintained cleanliness and organization of bar area to enhance customer experience.
- Provided exceptional customer service, fostering repeat business through positive interactions.
Online Grocery Associate
5 Months- Coordinated online grocery order fulfillment to ensure timely delivery to customers.
- Addressed customer inquiries and resolved order-related issues.
- Organized inventory and maintained cleanliness in the store to enhance customer experience.
- Managed multiple orders while ensuring accuracy and prompt service.
- Coordinated with team members to achieve daily fulfillment targets.
- Maintained organization and cleanliness.
Lead/Lead Key Holder
2 Years 1 Month- Supervised daily operations to ensure exceptional customer service and product quality.
- Trained and mentored new staff on company policies and best practices.
- Managed inventory levels, ensuring product availability and minimizing waste.
- Developed staff schedules to optimize coverage during peak hours.
- Resolved customer inquiries and complaints efficiently, maintaining high satisfaction rates.
Education
Bachelor of Science - Nursing
High School Diploma
Skills
CPR Certified • Caregiving • Customer Service • Communication • Teamwork • Compassion and Empathy • Working with Children and Families • Safety Awareness • Emergency Response • Leadership • Employee Training • Time Management • Attention to Detail • Problem-Solving • Multitasking • Professionalism • Ability to Remain Calm Under Pressure
Customer service
Team leadership
Time management
Conflict resolution
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Documented and resolved guest complaints which led to great reviews.
- Supervised team of 60+ staff members.
Timeline
Park Wide Manager
Bolder Adventure Park
10.2025 - CurrentRead More
Zone Supervisor
Bolder Adventure Park
09.2024 - CurrentRead More
Bartender/Restaurant Server
RAZZOO'S CAJUN CAFE
03.2022 - 09.2024Read More
Online Grocery Associate
Walmart
09.2021 - 02.2022Read More
Lead/Lead Key Holder
Menchie's Frozen Yogurt
05.2018 - 06.2020Read More
Arizona College of Nursing
Bachelor of Science from Nursing
Read More
Richard C Spoto High School
High School Diploma
Read More
CPR certified
Obtained CPR certification as a requirement for my position at Bolder Adventure Park, where I am responsible for maintaining a safe environment and being prepared to respond to potential emergencies involving guests and employees.