Alivia Brown
Chambersburg,PA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Proficient in using independent decision making skills and sound judgment to positively impact company success.
Overview
1
1
year of professional experience
Work History
Customer Service Representative, Cashier, Hostess
Mellow Mushroom
12.2022 - 09.2023
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Trained new personnel regarding company operations, policies and services.
- Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Education
High School Diploma -
North Paulding High School
Dallas, GA05.2023
Skills
- Customer Relationship Management
- Customer Service
- Answering Questions
- Problem-Solving Skills
- Resolving Issues
- Cash Handling
- Time Management
- Teamwork
- Organization
- Interpersonal communication
Hobbies: reading, student mission trips
I love reading, it is the one thing that gives me a chance to see into a different life other than my own and helps to build more knowledge. As far as the student mission trips go, I have gained more communication, problem-solving and leadership skills, while simultaneously helping others, and its just another way to connect with others on a whole different level.
Timeline
Customer Service Representative, Cashier, Hostess
Mellow Mushroom
12.2022 - 09.2023
High School Diploma -
North Paulding High School