Andrea Anthony
Cypress,TX
Summary
Committed Student with great expertise in Customer Service and Teacher/student involvement experience. Devoted in learning new things, and being a helping hand to the community and students around me. Prosperous Cashier/ Daycare teacher/Desk Help/ and ongoing Medical Assistant student with proven track record of delivering outstanding customer service and creative solutions to drive sales and profitability. Skilled in excellent communication and leadership, as well as developing pricing and promotions and responding to customer inquiries/feedback. Detailed Orientated with years of experience in performing customer service and front-desk tasks for large scale stores/administration. Diligent and hardworking candidate ready to contribute sold effort as a team member. Highly organized with excellent communication skills, reliable worker with strong work ethic.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Cashier and Customer Service Representative
Walmart
07.2020 - 08.2023
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Accomplished multiple tasks within established timeframes.
- Managed and motivated employees to be productive and engaged in work.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Maintained courteous, friendly atmosphere for guests to increase overall satisfaction and customer service standards.
Daycare Teacher
Discovery Years
12.2019 - 04.2020
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Maintained tidy environment to comply with cleanliness and sanitation standards.
- Engaged with children on individual basis to build positive relationships and promote learning.
- Assisted in preparation of meals and snacks to provide children with proper nutrition.
- Actively encouraged children to develop their communication, problem-solving and social skills.
- Promoted physical, academic, and social development by implementing diverse classroom and outside activities.
- Instructed children in health and personal habits, such as eating, resting, and toileting.
- Answered phone promptly and directed incoming calls to correct offices.
- Maintained visitor log for entering and leaving facility for security purposes.
Education
High School Diploma -
Cypress Springs High School
Cypress, TX06.2020
Associate of Arts - Pre-Nursing
LoneStar College
9191 Barker Cypress Rd, Cypress, TX 7743305.2023
Bachelor of Science - Nursing
Sam Houston State University
Huntsville, TX05.2025
Skills
- Personal Grooming Standards
- Excellent Customer Service experience for 3 years
- Ongoing ertification of becoming Medical Assistant
- Customer Inquires
- Excellent Communication
- Organization and Time Management
- Dependable and Responsible
- First Aid/CPR
- Customer Relationship Management
- Customer Care
- Multitasking Abilities
- Organizational Strategies
- Interpersonal Skills
- Correspondence and Office Documents
- Microsoft Word
Accomplishments
- Phi Theta Kappa Member since 2 years
- Part of National Society of Leadership and Success
Certification
- CPR/First Aid Certified
- Ongoing training for Medical Assistant
Languages
Urdu
Native or Bilingual
English
Native or Bilingual
Spanish
Professional Working
Timeline
Cashier and Customer Service Representative
Walmart
07.2020 - 08.2023
Daycare Teacher
Discovery Years
12.2019 - 04.2020
High School Diploma -
Cypress Springs High School
Associate of Arts - Pre-Nursing
LoneStar College
Bachelor of Science - Nursing
Sam Houston State University