Alivia Jimenez
Staunton,VA
Summary
At Mike and Mario's Italian Restaurant, I excelled in a high-pressure environment, demonstrating exceptional customer service and multitasking skills. I ensured a clean, welcoming atmosphere, effectively managed customer complaints, and maintained cash handling and order processing efficiency, significantly improving guest satisfaction and service delivery.
Overview
1
1
year of professional experience
Work History
Waitress
Mike and Mario's Italian Restaurant
08.2023 - 08.2024
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Used cash registers and credit card machines to cash out customers.
- Kept server areas clean and stocked to increase efficiency while working tables.
Education
Robert E. Lee High School
Staunton, VA05.2026
Skills
- Customer Service
- Strong multitasking
- Greeting guests
- Team Collaboration
- Cleanliness
- Order Taking
- Cash Handling
- Handling Complaints
Timeline
Waitress
Mike and Mario's Italian Restaurant
08.2023 - 08.2024
Robert E. Lee High School
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