Alivia Merritt
Broken Arrow,OK
Summary
Creative and versatile professional with experience across social media management, food service leadership, photography, videography, graphic design, sound design, and education. Skilled at managing projects, leading teams, and bringing ideas to life while maintaining a positive and collaborative environment. Experienced in managing social media pages, coordinating food truck operations, leading shifts in fast-paced coffee shops, and engaging with students and clients through teaching and creative content. Passionate about connecting with people, exploring new skills, and turning challenges into opportunities for growth and innovation.
Overview
11
11
years of professional experience
Work History
Social Media Manager
Rhema Bible Church
Broken Arrow, OK
02.2024 - Current
- Developed engaging content strategies to enhance online presence and community engagement.
- Managed daily social media operations across multiple platforms, ensuring timely updates and interactions.
- Analyzed performance metrics to optimize content reach and audience growth strategies.
- Collaborated with church leadership to align social media campaigns with organizational goals and events.
- Created visually appealing graphics using design tools to support promotional efforts and event announcements.
- Engaged with followers through proactive communication, fostering a sense of community among congregants.
- Trained volunteers on social media protocols and content creation techniques to enhance team effectiveness.
- Managed multiple social media platforms, ensuring a consistent brand voice and message.
- Boosted engagement rates with the creation of compelling and visually appealing content.
- Optimized posting schedules based on platform-specific analytics to maximize content visibility.
- Successfully built a loyal following by consistently sharing valuable content that resonated with the target audience.
- Monitored social media trends and emerging platforms, adopting new strategies to stay ahead of the competition.
- Implemented content calendar to ensure timely and organized posting across all channels.
- Monitored social media trends to keep brand's content relevant and engaging.
- Improved online community sentiment by implementing proactive customer service approach on social media.
- Created and implemented systems and processes for monitoring media coverage.
- Oversaw social media presence and aligned posts to include branding and trending ideas.
Photographer
Rhema Bible Church
Broken Arrow, OK
02.2024 - Current
- Captured high-quality images for client projects, adhering to specific themes and styles.
- Collaborated with clients to understand vision and deliver tailored photographic solutions.
- Utilized advanced photography equipment and software to enhance image quality and processing efficiency.
- Edited photos using industry-standard software, ensuring final products met client expectations.
- Adapted quickly to changing project requirements, demonstrating flexibility in approach and execution of tasks.
- Digitally edited photos to enhance appearance.
- Delivered high-quality images under tight deadlines, demonstrating strong time management skills.
- Took photos from different angles and perspectives to capture perfect images.
- Utilized natural and artificial lighting to capture desired images and maintain quality.
- Optimized workflow efficiency by implementing photo editing software tools like Lightroom and Photoshop.
- Managed multiple projects simultaneously by prioritizing deadlines and maintaining excellent organization.
- Assisted clients in selecting poses, wardrobe and backgrounds to photograph different looks, concepts and locations.
Graphic Designer
Rhema Bible Church
Broken Arrow, OK
02.2024 - Current
- Collaborated with ministry leaders to develop visual content aligned with church themes and events.
- Led design initiatives for online campaigns, increasing social media engagement through visually appealing graphics.
- Mentored junior designers on best practices in layout design and typography, fostering skill development within the team.
- Evaluated feedback from stakeholders to refine designs and improve alignment with organizational goals and audience expectations.
- Created engaging social media graphics that drove user engagement and increased online visibility.
- Developed innovative design concepts that effectively communicated brand identity and boosted overall brand awareness.
- Designed eye-catching event collateral, contributing to successful fundraising campaigns and increased event attendance.
- Proved successful working within tight deadlines and a fast-paced environment.
- Achieved consistent look and feel across all company materials, reinforcing brand identity.
- Maintained up-to-date knowledge of design trends, ensuring modern and appealing creations.
Shift Leader
Dutch Bros
Broken Arrow, OK
11.2023 - 02.2024
- Supervised daily operations, ensuring adherence to safety and quality standards.
- Trained and mentored team members on operational procedures and customer service excellence.
- Coordinated staff schedules to optimize workflow and meet business demands efficiently.
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
- Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
- Enforced company policies and regulations with employees.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
- Provided ongoing training for new hires, fostering a positive team atmosphere that encouraged growth and development.
- Resolved conflicts between team members in a professional manner, preserving strong working relationships in the process.
- Supported a culture of continuous improvement by identifying and addressing areas for potential growth, both individually and as a team.
- Monitored equipment maintenance schedules to ensure timely repairs, preventing downtime and loss of productivity.
- Increased sales with introduction of promotional strategies that attracted more customers.
- Maintained cleanliness and organization of workspace, adhering to health and safety standards.
- Improved customer satisfaction by promptly addressing their concerns and providing exceptional service.
Daycare Worker
Council Oaks Learning Center
Broken Arrow, OK
10.2021 - 02.2022
- Supervised daily activities, ensuring safety and engagement for children in care.
- Communicated effectively with parents regarding children's progress and behavioral concerns.
- Collaborated with team members to create a nurturing environment promoting social interaction.
- Trained new staff on best practices for childcare and emergency response procedures.
- Conducted regular assessments of children's needs, adapting activities accordingly for individual growth.
- Improved daycare environment by maintaining cleanliness, organization, and safety standards consistently.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Enforced rules and managed behavior through developmentally appropriate discipline.
- Distributed food, napkins, and beverages in preparation for snack time.
- Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
- Implemented creative arts and crafts projects to foster imagination and enhance fine motor skills development among children.
- Encouraged good behaviors using positive reinforcement methods.
- Managed daily routines efficiently while ensuring smooth transitions between activities for minimal disruption in the daycare setting.
- Collaborated effectively with fellow staff members to create a cohesive team dedicated to providing top-quality childcare services.
- Reduced incidents of disruptive behavior by establishing clear expectations and implementing consistent disciplinary measures when necessary.
- Monitored entrances and exits to maintain safety and organized environments.
- Assisted in potty training and other daily hygiene activities to support child development.
- Led children in creative, athletic, and educational activities while maintaining safe and orderly group.
Food Truck Manager
318 Food Co
Minden, LA
03.2020 - 09.2021
- Managed daily operations of food truck, ensuring efficient service and food quality.
- Developed and implemented staff training programs to enhance customer service skills.
- Streamlined inventory management processes, reducing waste and improving supply chain efficiency.
- Coordinated menu planning and seasonal offerings based on customer feedback and sales trends.
- Led marketing initiatives through social media engagement, increasing brand awareness in local community.
- Fostered a positive team environment by mentoring staff and promoting collaboration among crew members.
- Analyzed operational workflows to identify areas for improvement, enhancing overall service delivery quality.
- Conducted regular equipment maintenance checks to prevent downtime due to malfunctions or breakdowns.
- Ensured optimal food quality through consistent monitoring, proper storage techniques, and routine inspections.
- Developed strong vendor relationships for better pricing, product availability, and overall business support.
- Adapted quickly to changing conditions or unexpected challenges during events or operating hours without compromising service quality.
- Enhanced team efficiency by developing comprehensive employee schedules and providing regular performance feedback.
- Optimized workflow by assigning tasks based on individual strengths and skills among the team members.
- Trained new staff members on company policies, procedures, and safety guidelines for smooth onboarding experiences.
- Delivered exceptional customer service by addressing issues promptly and professionally during peak service times.
- Increased brand visibility through social media management, engaging with customers online to build loyalty.
- Maintained high standards of cleanliness and sanitation, adhering to local health codes and regulations.
- Collaborated with other food trucks or vendors at events to create a positive atmosphere that attracted more visitors.
- Greeted customers, answered menu questions and responded to complaints.
- Accepted orders and packed food for takeout and delivery.
- Assisted food prep and assembly on line.
- Motivated staff to perform at peak efficiency and quality.
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
Camp Counselor
Redeemed Ranch Camp
Shreveport, LA
06.2015 - 06.2020
- Supervised daily activities, ensuring safety and engagement for campers.
- Collaborated with staff to design inclusive events enhancing camper participation and enjoyment.
- Monitored camper behavior, providing guidance to promote respect and responsibility within the group.
- Worked with children of varying age, interest, skill, and developmental levels.
- Ensured camper safety by enforcing camp rules, supervising group activities, and responding promptly to incidents or concerns.
- Led groups of children safely through variety of camp activities.
- Acted as a positive role model, demonstrating strong leadership skills and exemplifying the camp''s core values.
- Developed strong relationships with co-counselors that resulted in seamless teamwork during challenging situations or emergencies.
- Ensured smooth transitions between activities by efficiently managing time and resources throughout each day.
- Collaborated with fellow counselors to create memorable events that promoted teamwork and strengthened bonds among campers.
- Led conflict resolution efforts among campers, fostering a positive atmosphere conducive to personal development.
- Participated in regular staff meetings to discuss strategies for improvement in areas such as programming, behavior management, and staff training.
- Supported campers in realizing their full potential through guidance and encouragement in skill development sessions.
- Assisted with maintenance and upkeep of campgrounds to promote clean environment.
- Assisted in the successful management of daily operations such as meal planning, activity scheduling, and site maintenance.
- Kept accurate records of each camper''s medical information, dietary restrictions, and emergency contacts as part of maintaining a safe environment for all participants.
- Assisted in preparing meals and snacks to provide nutritional needs to campers.
- Sustained high standards of hygiene and safety, conducting thorough checks and implementing preventive measures.
- Supported campers' personal growth by providing consistent emotional and social support.
- Facilitated conflict resolution among campers, fostering positive relationships and communication skills.
- Trained new counselors on best practices in camper care and activity management.
Education
Certificate - Student Ministries
Rhema Bible Training College
Broken Arrow, OK05-2024
High School Diploma -
Simsboro High School
Simsboro, LA05-2020
Skills
- Social media management
- Photo and video editing
- Teamwork and collaboration
- Content creation
- Digital media
- Excellent multitasking
- Social media and promotions
- Content development
- Social media strategy
- Photography and videography
- Verbal and written communication
- Critical thinking
- Advertising
- Problem-solving
- Attention to detail
- Audience engagement
- Positive attitude
- Networking and relationship building
- Community engagement
- Visual design
- Strategic planning
- Goal planning
- Online marketing strategies
- Engagement monitoring
Timeline
Social Media Manager
Rhema Bible Church
02.2024 - Current
Photographer
Rhema Bible Church
02.2024 - Current
Graphic Designer
Rhema Bible Church
02.2024 - Current
Shift Leader
Dutch Bros
11.2023 - 02.2024
Daycare Worker
Council Oaks Learning Center
10.2021 - 02.2022
Food Truck Manager
318 Food Co
03.2020 - 09.2021
Camp Counselor
Redeemed Ranch Camp
06.2015 - 06.2020
Certificate - Student Ministries
Rhema Bible Training College
High School Diploma -
Simsboro High School