Alivia Neal
Indianapolis,IN
Summary
Detail-oriented customer service professional experienced in cash transactions, accuracy tracking, and customer support in time-sensitive environments. Contributes through teamwork and scheduling to maintain consistent service performance. Seeking CPA exam advancement and a tax accounting career path.
Overview
1
1
Certification
1
1
year of professional experience
Work History
Barista
Starbucks
Indianapolis, Indiana
11.2025 - Current
- Prepare and serve a variety of beverages, enhancing customer satisfaction and experience.
- Assist customers with friendly service and tailor product recommendations, thereby fostering a welcoming atmosphere.
- Maintain tidy and orderly workspace and equipment, contributing to a safe and efficient work environment.
- Process cash register transactions accurately.
- Collaborate with team members to meet customer demands efficiently.
Shift Leader
Nothing Bundt Cakes
Whitestown, Indiana
05.2025 - 10.2025
- Managed daily bakery operations, ensuring smooth workflow in a busy environment.
- Trained new staff on baking methods and customer service expectations.
- Monitored inventory levels and coordinated timely restocking of supplies to maintain product availability.
- Ensured a clean and organized kitchen environment by working closely with team members.
- Resolved customer inquiries and concerns promptly to maintain positive relationships.
Education
Bachelor of Science - Accounting
Indiana University, Purdue University Indianapolis
Indianapolis, IN05-2028
Skills
- Financial analysis and data entry
- Team collaboration and customer service
- Time management and professional demeanor
- Microsoft Excel proficiency
- Cash handling expertise
- Attention to detail
Certification
- Microsoft Office Specialist: Excel Associate (Microsoft 365 Apps)
Timeline
Barista
Starbucks
11.2025 - Current
Shift Leader
Nothing Bundt Cakes
05.2025 - 10.2025
Bachelor of Science - Accounting
Indiana University, Purdue University Indianapolis