Alixandra Cherry
Albuquerque,NM
Summary
Ambitious customer service professional with expertise in various industries. Hoping to utilize a background in exemplary interaction, problem resolution and efficient research in a Customer Service Executive role. Active listener, eager to learn new skills, and strive to be a team player.
Overview
6
6
years of professional experience
Work History
Overnight Baker
Dunkin' Donuts Franchising
York, PA
06.2018 - 09.2018
- Maintained high standards of cleanliness in the bakery area.
- Observed proper safety procedures while operating machinery and handling food products.
- Cleaned mixing bowls, utensils and work surfaces after each use.
- Organized finished products for display cases or delivery vehicles according to customer orders.
- Provided assistance with restocking shelves when necessary.
- Had to leave shortly after starting due to family move from Pennsylvania to California.
Assistant
The Gold Exchange & Pawn
Red Bluff, CA
03.2020 - 08.2021
- Greeted visitors, clients and guests in a professional manner.
- Answered incoming calls, responded to emails, faxes and other inquiries from customers and vendors.
- Processed incoming mail on a daily basis including sorting, distributing and responding when necessary.
- Checked stock to determine inventory levels and maintain office supply products.
- Maintained positive working relationship with fellow staff and management.
- Maintained front desk to provide positive first impression.
Barista
Starbucks
Sacramento, CA
02.2022 - 07.2023
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
- Operated cash registers to process customer payments.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
- Stocked shelves with ingredients needed to make menu drinks.
- Labeled containers of milk for use in coffee drinks according to expiration dates.
- Followed safety procedures while operating machinery such as grinders and espresso machines.
- Assisted in the preparation of baked goods including muffins, cookies, scones, cakes.
- Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences. Answered customer inquiries professionally.
- Had to leave due to health issues that were later resolved.
Concessions Worker
Instawork
Sacramento, CA
09.2023 - 03.2024
- Stocked concession stands with supplies and food items.
- Assisted customers in selecting items, taking orders, and providing recommendations.
- Cleaned concession area including counters, floors, equipment, and utensils.
- Prepared hot dogs, popcorn, nachos, pizza slices, pretzels, ice cream cones and other snacks according to instructions.
- Operated cash registers to process payments from customers.
- Maintained a clean working environment by sweeping floors and emptying trash cans regularly.
- Communicated effectively with co-workers in order to ensure smooth operation of concessions stand activities.
Education
High School Diploma -
Commonwealth Connections Academy
Harrisburg, PA06-2016
Skills
- Punctuality
- Customer Service
- Opening and closing duties
- Solid problem solver
- Team Player
- Active listener
Affiliations
- Learned valuable time management skills through personal discipline, between my art, work, gym and home life.
- I am a transparent and honest individual, I prefer to communicate with others with the utmost kindness and empathy.
References
References available upon request.
Timeline
Concessions Worker
Instawork
09.2023 - 03.2024
Barista
Starbucks
02.2022 - 07.2023
Assistant
The Gold Exchange & Pawn
03.2020 - 08.2021
Overnight Baker
Dunkin' Donuts Franchising
06.2018 - 09.2018
High School Diploma -
Commonwealth Connections Academy