Seasoned collaborator experienced in meeting needs, improving processes and exceeding requirements in team environments. Diligent worker with strong communication and task prioritization skills.
Overview
7
7
years of professional experience
Work History
ESL Teacher
Little Fox English Academy
Yongin, South Korea
08.2020 - 09.2022
Educated students in basics of English grammar and conversational speaking.
Increased ESL students' reading levels by integrating online word games and altering lesson plans for students needing extra guidance.
Improved instruction methods by using various assessment tools and strategies.
Gave one-on-one attention to each student while maintaining overall focus on entire group of 10 students.
Administered and graded tests and assignments to evaluate student progress.
Created monthly academic status reports based on in-depth student evaluations for over 40 students.
Collaborated with teachers and department heads to meet quarterly and yearly educational goals.
Used positive reinforcement and provided clear feedback to help students succeed.
Conducted skills assessments to uncover performance gaps.
Recommended curriculum choices and created lesson plans to maximize effectiveness of instruction.
Maintained complete student records with accurate grades and attendance information for over 70 students.
Server
Buffalo Wild Wings
Riverside, California
07.2015 - 03.2020
Cultivated warm relationships with regular customers while attending to all other guests in this high volume, fast-paced environment.
Worked with POS system to place orders, manage bills and handle complimentary items.
Explained menu items and suggested appropriate options for food allergy concerns.
Applied comprehensive menu knowledge to tailor each guests experience.
Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Asked customers for feedback in order to better their overall experience.
Education
Master of Science - Industrial And Organizational Psychology
Grand Canyon University
Phoenix, AZ
11.2021
Bachelor of Arts - Psychology
California State University - San Bernardino
San Bernardino, CA
06.2019
Skills
Test Methods Knowledge
Providing Feedback
Positive Reinforcement Strategies
Curriculum Development
Performance Optimization Strategies
Individual Mentoring
Timeline
ESL Teacher
Little Fox English Academy
08.2020 - 09.2022
Server
Buffalo Wild Wings
07.2015 - 03.2020
Master of Science - Industrial And Organizational Psychology
Grand Canyon University
Bachelor of Arts - Psychology
California State University - San Bernardino
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