Summary
Overview
Work History
Education
Skills
Extracurricular Activities
Timeline
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ALIYA SANTRAM

South Ozone Park,NY

Summary

Quality-focused Data Entry Clerk experienced in data processing, coding, and transcription. Skilled at entering data quickly with strong attention to detail and accuracy. Team player with outstanding communication skills and flexibility in working with others.

Overview

5
5
years of professional experience

Work History

Data Entry Specialist

G.C. USA.
Long Island , NY
2020.03 - Current
  • Maintained billing data, produced invoices, prepared accounts receivable, and generated revenue reports to provide controllers with vital financial information
  • Compiled, sorted, and verified claim number with source documents.
  • Scanned documents into the company's database system using optical character recognition software.
  • Monitored updates to company databases and corrected identified errors.
  • Analyzed and processed current data records to provide detailed reports.

Customer Specialist

Galaxy U.S.A
Long Island , New York
2024.03 - Current
  • Handled complaints with confidence, flawlessly executed purchases, and ensured customer satisfaction.
  • Proactively communicate with clients to assist them with orders, refunds, and technical support, while providing valuable advice.
  • Maintained a high level of professionalism with clients and working with team members.
  • Identified potential issues that may negatively affect customer satisfaction and took corrective action to resolve them in a timely manner.

Assistant Teacher

Playmates Nursery Inc.
Queens , NY
2020.01 - 2023.06
  • Cared for children ages 4-5, providing nutritious meals, and ensuring health and safety.
  • Planned extracurriculars, including coordination of drop off and pick up from school and activities.
  • Delivered educational aid, in addition to physical and mental stimulation opportunities.
  • Supervised small group activities.
  • Helped maintain a safe and orderly learning environment.
  • Maintained safe, educational environment for students during learning and free play time.

Education

Bachelor's of Science - Criminal Justice

John Jay College of Criminal Justice, CUNY
New York, NY
05.2027

High School Diploma -

Metropolitan Expeditionary Learning School
New York, NY
06.2021

Skills

  • Microsoft Office (Excel, Word, Powerpoint, Outlook)
  • Paperwork Processing
  • Administrative Support
  • Client Relations
  • Microsoft Office expertise
  • Problem-solving abilities
  • Account Management
  • Adaptive team player

Extracurricular Activities

Groundswell Mural, 02/20-03/20, Collaborated with members to design and draft the mural (project delayed due to COVID-19). STUNT Team. PSAL, Metro Knights, 01/19-06/19, Lead group activities and collaborated as a team to choreograph and perform routines. BioBlitz, 06/17-11/17, Conducted research and presented findings about invasive plants and neighborhood pollutants. Mels Mentors, 01/17-03/17, Worked with sixth graders youth to successfully develop life skills and improve academic work.

Timeline

Customer Specialist

Galaxy U.S.A
2024.03 - Current

Data Entry Specialist

G.C. USA.
2020.03 - Current

Assistant Teacher

Playmates Nursery Inc.
2020.01 - 2023.06

Bachelor's of Science - Criminal Justice

John Jay College of Criminal Justice, CUNY

High School Diploma -

Metropolitan Expeditionary Learning School
ALIYA SANTRAM