Managed complex caseloads, ensuring timely assessment, intervention, and documentation for optimal care outcomes.
Served as a liaison between patients, families, physicians, insurance providers, and other healthcare professionals for seamless care coordination efforts.
Streamlined care coordination processes, resulting in timely referrals and access to appropriate resources.
Conducted thorough assessments to identify patients'' needs, strengths, and barriers to achieving optimal health outcomes.
Patient Access Representative
ENT AND ALLERGY
06.2022 - 10.2023
Performed patient scheduling and registration functions to serve as initial contact point for medical office visits.
Obtained patient's insurance information and determined eligibility for benefits for specific services rendered.
Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
Education
Bachelor of Science - Health Science
Stony Brook University
Stony Brook, NY
05.2022
Skills
Patient Education
NextGen and ThoroughCare EHR experience
Vital Sign Monitoring
Clinical Documentation
ICD-10 Knowledge
Certification
HIPPA TRAINING (11/2021 - 12/2021)
CITI TRAINING CERTIFICATE (05/2021 - 06/2021)
Personal Projects
DEVELOPED IRB PROTOCOL AT STONY BROOK UNIVERSITY (09/2021 - 12/2021)
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