Aliyah Amador
Portland,OR
Summary
Friendly and outgoing with knack for creating welcoming environments. Possesses strong understanding of customer service principles and excellent communication skills. Able to ensure smooth operations and positive guest experiences.
Overview
1
1
Certification
Work History
Front Desk Agent
Harlow Hotel
Portland, OR
11.2022 - 05.2023
- Managed guest check-in and check-out processes efficiently.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Assisted in maintaining accurate reservation systems and guest profiles.
- Coordinated with housekeeping to ensure room readiness for arrivals.
- Handled cash transactions, ensuring accuracy in billing and payment processing.
Education
High School Diploma -
Helensview
Portland, OR06.2023
Skills
- Guest check-in procedures
- Customer service
- Issue resolution
- Reservation management
- Front desk operations
- Attention to detail
Certification
Food Handlers
Timeline
Front Desk Agent
Harlow Hotel
11.2022 - 05.2023
High School Diploma -
Helensview