Aliyah Archuleta
Las Vegas
Summary
Proven Shift Manager at Taco Bell and Guest Room Attendant at Resorts World Genting, demonstrating exceptional problem-solving skills and reliability. Excelled in enhancing team efficiency and productivity through effective communication and mentoring. Skilled in housekeeping, with a keen eye for detail, ensuring top-notch guest satisfaction and adherence to safety standards.
Overview
5
5
years of professional experience
Work History
Guest Room Attendant
Resorts World Genting
09.2024 - 02.2025
- Improved efficiency within housekeeping team through effective communication of task progressions throughout shifts.
- Vacuumed, dusted and maintained common areas, hallways, and waiting areas at elevators.
- Addressed guest concerns promptly, demonstrating strong problem-solving abilities while maintaining professionalism.
- Prioritized tasks effectively during peak occupancy periods to maximize productivity and meet deadlines.
Shift Manager
Taco Bell
04.2020 - 09.2024
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Trained and mentored new employees to maximize team performance.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Promoted a positive work environment through open communication and constructive feedback.
- Worked closely with team members to schedule breaks and shifts to meet state regulations.
- Supervised employees and oversaw quality compliance with company standards for food and services.
Education
Basic Highschool
Henderson, NVSkills
- Housekeeping knowledge
- Reliability and punctuality
- Safety awareness
- Detail-oriented
Timeline
Guest Room Attendant
Resorts World Genting
09.2024 - 02.2025
Shift Manager
Taco Bell
04.2020 - 09.2024
Basic Highschool
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