Aliyah Armstrong
Ruston,LA
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
6
6
years of professional experience
5
5
years of post-secondary education
Work History
Public Relations Specialist
Eitak Network
02.2024 - 10.2024
- Wrote press releases for routine use and crisis management.
- Achieved consistent placement of client news stories in top-tier publications through diligent pitching efforts.
- Established lasting partnerships with influencers and bloggers to expand reach and amplify client messages within relevant communities.
Service Agent
Enterprise Rent-A-Car
05.2022 - 08.2022
- Utilized strong communication skills to effectively address customer concerns and provide solutions that met their needs.
- Demonstrated adaptability by quickly learning new systems, tools, and procedures as needed for optimal performance.
- Handled challenging situations calmly and professionally, finding effective solutions under pressure without compromising quality of service delivery.
Cashier
Lowes Home Improvment
05.2021 - 08.2021
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Restaurant Hostess
Biaggi's Ristorante Italiano
01.2020 - 03.2020
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
Cashier
Kohls
04.2019 - 08.2019
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
Bachelor of Arts - Mass Communication
Grambling State University
Grambling, LA 08.2020 - 05.2025
High School Diploma -
Wayne High School
Fort Wayne, IN06.2020
Skills
- Communications development
- Information Gathering
- Creative Direction
- Crisis Management
- Media training
- Customer Service
Timeline
Public Relations Specialist
Eitak Network
02.2024 - 10.2024
Service Agent
Enterprise Rent-A-Car
05.2022 - 08.2022
Cashier
Lowes Home Improvment
05.2021 - 08.2021
Bachelor of Arts - Mass Communication
Grambling State University
08.2020 - 05.2025
Restaurant Hostess
Biaggi's Ristorante Italiano
01.2020 - 03.2020
Cashier
Kohls
04.2019 - 08.2019
High School Diploma -
Wayne High School