Aliyah Banta
Summary
Skilled in customer service and balancing diverse business requirements. Knowledgeable about server loads, kitchen output, customer preferences, and maintenance responsibilities. Successful in maintaining productivity and calmness in fast-paced environments.
Overview
3
3
years of professional experience
3
3
Certifications
Work History
Restaurant Hostess
Darden Restaurant Group
Anchorage, AK
04.2026 - Current
- Greeted guests warmly and promptly at the entrance, enforcing quick and organized seating arrangements.
- Coordinated with servers to ensure smooth dining experiences.
- Managed reservations, waitlists, and special requests for large parties.
- Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
- Managed the seating chart to optimize table turnover and guest flow.
- Assisted servers by communicating guest needs and special requests effectively.
- Collaborated with team members to maintain efficient service during peak hours.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Assigned seating arrangements based on customer preferences and restaurant policies.
- Helped restaurant staff set up small and large events to coordinate smooth execution.
Election Poll Worker
U.S Government
Anchorage, AK
09.2024 - 11.2024
- Verified voter registration and eligibility before allowing access to ballots.
- Clarified ballot options and instructions to enhance voter understanding and informed decision-making.
- Provided assistance to voters by explaining voting procedures and answering questions.
- Monitored polling area to uphold voter eligibility and maintain the integrity of the election process.
- Distributed ballots to voters, ensuring they were given the correct ballot type.
- Ensured compliance with election laws and regulations throughout the day of voting.
- Checked that all forms of identification provided met state requirements before allowing a voter access to the polls.
- Troubleshot malfunctioning electronic voting machines to minimize disruptions and ensure smooth voting operations.
- Inspected voting machines before polls opened, verifying that all necessary equipment was present and functioning properly.
- Aided non-English and limited-English speaking voters in voting booths.
- Gathered essential voter information including name, address, and age to ensure eligibility.
- Helped new voters complete registration paperwork and sign-in procedures.
- Observed security protocols while transporting ballots between polling places and central counting offices.
Manager
Baskin Robbins Franchise
Anchorage, AK
04.2023 - 10.2023
- Managed daily operations and ensured smooth service at ice cream shop.
- Monitored staff performance and addressed issues.
- Trained new employees on customer service and operational procedures.
- Coached and trained team members, enhancing their service skills and operational knowledge.
- Resolved customer inquiries and issues efficiently, ensuring satisfaction and loyalty.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Monitored cleanliness and safety standards to maintain a welcoming shop environment.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Prepared food items following safety and sanitation guidelines.
- Supported the training of new staff on food service procedures.
- Operated cash register to process cash, check, and credit card transactions.
- Assisted in the preparation of food items according to recipes and instructions.
- Organized take-out orders for customers who requested them.
- Prevented spoilage and cross-contamination by storing food in designated containers and storage areas.
- Checked temperatures of freezers, refrigerators and heating equipment to ensure proper functioning.
- Assisted with unloading deliveries from suppliers into storage areas.
Education
High School Diploma -
Highland Academy
Anchorage AK05-2025
Certification
HarvardX American Government: Constitutional Foundations
Timeline
Restaurant Hostess
Darden Restaurant Group
04.2026 - Current
Election Poll Worker
U.S Government
09.2024 - 11.2024
Manager
Baskin Robbins Franchise
04.2023 - 10.2023
High School Diploma -
Highland Academy