Summary
Overview
Work History
Education
Skills
Timeline
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Faithlyn Nguyen

Katy,tx

Summary

Dynamic and dedicated professional with a strong background in customer service from 8 Ounce Korean Steakhouse. Proven ability to multitask effectively while maintaining a calm demeanor in high-pressure situations. Skilled in greeting guests and active learning, ensuring a welcoming environment and optimal guest satisfaction. Proficient in First Aid and CPR, enhancing safety and support.

Overview

2
2
years of professional experience

Work History

Restaurant Hostess

8 Ounce Korean Steakhouse
07.2024 - 09.2024
  • Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
  • Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
  • Answered customer questions about hours, seating, and menu information.
  • Maintained an organized waitlist for busy times, ensuring efficient seating of guests.

Boba Barista

Sharetea
07.2024 - 09.2024
  • Collaborated with team members to optimize workflow during peak hours for improved customer service.
  • Maintained a clean and organized workspace, adhering to strict health and safety standards.
  • Developed strong knowledge of menu offerings, enabling prompt and accurate order taking.
  • Contributed to store cleanliness, carrying out routine cleaning tasks as part of daily responsibilities.

Lifeguard

Sweetwater Pools
05.2022 - 05.2022
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
  • Monitored safety of guests in and around swimming pool.
  • Provided friendly customer service to guests and addressed concerns.

Education

High School Diploma -

Seven Lakes High School
Katy, TX
05.2035

Skills

  • Customer service
  • Strong multitasking
  • Greeting guests
  • Active learning

Timeline

Restaurant Hostess

8 Ounce Korean Steakhouse
07.2024 - 09.2024

Boba Barista

Sharetea
07.2024 - 09.2024

Lifeguard

Sweetwater Pools
05.2022 - 05.2022

High School Diploma -

Seven Lakes High School