Aliyah Chadwick
Summary
A people first mindset that is focused and a highly adaptable service professional with experience in retail, hospitality, and proven ability to exceed performance metrics, deliver exceptional customer experiences, and maintain operational efficiency in fast-paced environments. With a recently completed Health Science degree with the goal of integrating customer care expertise into the healthcare industry.
Overview
4
4
years of professional experience
Work History
Ecommerce Personal Shopper
Mariano's
08.2023 - Current
- Fulfill 100+ weekly customer orders with a 98% or higher accuracy rate.
- Maintain positive customer interactions, creating a friendly and welcoming atmosphere.
- Complete product hand-offs within 5 minutes to ensure efficiency and customer satisfaction.
Hostess / Server
Denny's
04.2021 - 04.2023
- Managed guest reservations and seating, improving table turnover rate while maintaining service quality.
- Delivered accurate wait times and handled special requests, improving customer satisfaction scores.
- Supported private event execution, coordinating with kitchen and service teams for seamless delivery.
- Handled cash transactions and operated POS systems while maintaining a balanced register.
Education
Associate of Applied Science - Health Sciences
Institute of Medical And Business Careers
Erie, PA06-2025
High School Diploma -
Menomonie High School
Menomonie, WI05-2022
Skills
- Customer Service Excellence
- System Accuracy (98%)
- System Operation and Management
- Upbeat and outgoing attitude
- Product Demonstrations
- Reservation & Event Coordination
- Communication & Phone Etiquette
- Relationship building
- Deadline driven
Websites
Timeline
Ecommerce Personal Shopper
Mariano's
08.2023 - Current
Hostess / Server
Denny's
04.2021 - 04.2023
Associate of Applied Science - Health Sciences
Institute of Medical And Business Careers
High School Diploma -
Menomonie High School
Similar Profiles
Theo StimsonTheo Stimson
Produce Associate at Mariano'sProduce Associate at Mariano's
Mya Reyes-StuparitsMya Reyes-Stuparits
Online Personal Shopper at Mariano'sOnline Personal Shopper at Mariano's
Shahab MohagheghShahab Mohaghegh
Deli Team Lead at Mariano'sDeli Team Lead at Mariano's
Sophia MejiaSophia Mejia
Ecommerce Personal Shopper at AlbertsonsEcommerce Personal Shopper at Albertsons
Joshua StevensJoshua Stevens
Ecommerce Personal Shopper at Whole Foods Market IncEcommerce Personal Shopper at Whole Foods Market Inc