Summary
Overview
Work History
Education
Skills
Timeline
Generic

Aliyah Colon

Springfield

Summary

Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.

Overview

5
5
years of professional experience

Work History

Dental Receptionist

Hampshire Meadow Dental
06.2024 - Current
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Provided excellent customer service by promptly addressing patient inquiries via phone, email, or in-person interactions.
  • Handled sensitive situations professionally such as discussing treatment costs or past-due account balances with patients to ensure a satisfactory resolution.

Team Lead

Six Flags New England
06.2023 - 08.2024
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
  • Coached team members in techniques necessary to complete job tasks.

Kindergarten Paraprofessional

Summit Careers
08.2022 - 06.2023
  • Supported lead teacher in managing classroom activities for optimal student engagement and growth.
  • Prepared instructional materials, including visual aids, hands-on resources, and multimedia tools, to support teaching objectives effectively.
  • Implemented positive reinforcement strategies to promote good behavior and foster a supportive learning atmosphere.

Certified Trainer

Chipotle
07.2021 - 07.2022
  • Mentored new hires, resulting in stronger staff development and increased productivity.
  • Provided ongoing support for certified individuals, offering guidance as they navigated new challenges in their professional roles.

Dental Assistant

Children's Dentistry of Chicopee
01.2021 - 06.2022


  • Maintained a clean and sterile work environment to prevent cross-contamination and infection.
  • Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
  • Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.

Education

Associate of Arts - General Studies

Springfield Technical Community College
Springfield, MA
05-2025

Skills

  • Phone and Email Etiquette
  • Appointment Scheduling
  • HIPAA Compliance
  • Dental Radiography
  • Cash handling
  • Customer service
  • Workflow management

Timeline

Dental Receptionist

Hampshire Meadow Dental
06.2024 - Current

Team Lead

Six Flags New England
06.2023 - 08.2024

Kindergarten Paraprofessional

Summit Careers
08.2022 - 06.2023

Certified Trainer

Chipotle
07.2021 - 07.2022

Dental Assistant

Children's Dentistry of Chicopee
01.2021 - 06.2022

Associate of Arts - General Studies

Springfield Technical Community College

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