Aliyah Devontenno
Sanford,Florida
Summary
Enthusiastic and optimistic customer service team member with 3 years of experience in assisting customers in solving issues through proven customer support skills. Strong dedication to helping customers and cultivating a positive image of organization. Proven ability to listen attentively and efficiently and create quality relationship with customer base.
Energetic educator with proven skills in teaching diverse subjects. Keep classrooms organized and students on-task to facilitate effective learning. Diligent and adaptable in meeting individual student needs with warm, safe educational environments.
Overview
3
3
years of professional experience
Work History
Teacher
Wunderkid Academy
09.2023 - Current
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives.
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
- Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
Front of House Staff Member
Chick-fil-A
06.2023 - 08.2023
- Established welcoming atmosphere by greeting each guest warmly.
- Contributed to positive guest experiences by assisting with menu recommendations and knowledgeably answering questions about food preparation and ingredients.
- Played an integral role in resolving customer complaints quickly while maintaining professionalism under pressure situations.
- Elevated overall guest experience by skillfully handling special requests and accommodating individual needs whenever possible.
Production Team Member
Peterbrooke Chocolatier
01.2021 - 02.2023
- Assist customers with merchandise, purchases, and rewards programs
- Demonstrate the highest standards of customer service to improve customer experience
- Promotes customer loyalty and consistent sales by delivering exemplary services in alignment with company mission
- Participate in team building and projects, demonstrating an ability work collaboratively and efficiently
- Self-motivated with a strong sense of personal responsibility
- Communicates effectively, by demonstrating patience with solving problems promptly.
- Met or exceeded daily production goals through diligent work ethic and effective teamwork strategies.
Education
Associates of Arts - Business Administration
Seminole State College
Seminole High School
Sanford, FL05.2021
Skills
- Customer Service
- Credit and Cash Transactions
- Problem Solving
- Flexible and Adaptable
- Microsoft Office
- Self-Motivated
- Attention to Detail
- Critical Thinking
- Classroom Management
Timeline
Teacher
Wunderkid Academy
09.2023 - Current
Front of House Staff Member
Chick-fil-A
06.2023 - 08.2023
Production Team Member
Peterbrooke Chocolatier
01.2021 - 02.2023
Associates of Arts - Business Administration
Seminole State College
Seminole High School