LUCIA VALENTINA LUCERO

• Developed engaging lesson plans tailored to diverse student needs.
• Facilitated classroom discussions to promote critical thinking and collaboration.
• Implemented effective classroom management strategies to maintain a positive environment.
• Conquered challenges of working with highly diverse student population to attain exceptional student achievement.
• Met with administrators and department team members to work on curriculum planning and assessment methods.
• Evaluated students on monthly basis and adjusted lessons accordingly to incorporate improvements.
• Used videos, lectures and moderated discussions to engage students during class.
• Remained calm and patient in student interactions to support individual growth and development.
• Scheduled and held parent-teacher conferences to keep parents up-to-date on children's academic performance.
• Collaborated with colleagues to plan lessons that integrate various subject areas into a cohesive unit of study.

Follow up with clients, update excel sheet with 150+ clients, keeps cases up to date, follow up with attorneys on case, send out and respond to emails from providers and attorneys on outlook, assign tasks to teammates to proceed the case, attend SOL meetings with attorneys, send out mail and other correspondence for clients, make calls to providers for updates, schedule meetings/ conference calls for attorney with client, create word documents for clients explaining process of case, send emails to client clarifying what is needed for the case

• Documented case notes thoroughly to maintain accurate records of client interactions.
• Conducted regular follow-ups to assess satisfaction with services received.

• Assist students with their routine/ daily tasks, observe students as they arrive to school, keep classroom organized and sanitized

• Greeting patients upon arrival, answering phone calls and emails, and addressing inquiries to provide a welcoming environment, Schedule appointments and call patients to confirm their appointments, Registering patients and entering it accurately into electronic health records (EHR) systems, Verifying insurance, providing receipts, and assisting with billing inquiries, Filing and retrieving patient records, ensuring confidentiality and compliance with HIPAA regulations, Assisting healthcare providers with various administrative tasks, such as transcribing notes, and keeping the reception area and waiting rooms clean and organized

• Provide support to the teacher to ensure a safe and stimulating educational environment. Assist the teacher in planning and preparation for daily activities, aids instructional efforts of the teacher. Assist the teacher in preparing lessons how long, plans, and curriculum in assigned areas. Help students who need extra support to complete tasks, support teacher in managing classroom behavior supervising group activities, look after students who are having a bad day or have accidents, supervise students during lunch, help with outings such as field trips or school events, carrying out administrative tasks.

• Maintain daily attendance record, ensure safety and supervision of 20+ students, assist children with homework on a daily basis, prepare snack for all aftercare grades PreK-3rd, enforce safety rules and ensure practices are followed as they relate to children and staff.

• During school hours as a student aide, answer calls and or transfer calls to other faculty if needed, take files to other teachers/faculty, handle mail in the mailroom, and escort guests into the facility to their destination. Provide/Make a temporary or physical id’s to students and or faculty.

• Assisted customers with their orders, helped build their selection, ensured customer was satisfied with their order, counted registers before and after each shift, prepared and stocked food merchandise, prepare store for next day, maintained a clean work environment while assisting customers.

• Sell sneakers and or accessories on the floor as well as making sure presentation is pleasing to customers. I have experience in the stock room making sure new shoes are stocked and organized. I have also opened up and closed registers for the day, performed markdowns, and ship out orders.

• Summer Commitment: Escort patients and guests where they needed to report to, greet patients and guests into the facility and handle important files and documents at the front desk.