Aliyah Devontenno
Sanford,Florida
Summary
Enthusiastic and optimistic customer service team member with 3 years of experience in assisting customers in solving issues through proven customer support skills. Strong dedication to helping customers and cultivating a positive image of organization. Proven ability to listen attentively and efficiently and create quality relationship with customer base. Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
3
3
years of professional experience
Work History
Teacher
Wunderkid Academy
09.2023 - Current
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives.
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
- Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
Front of House Staff Member
Chick-fil-A
06.2023 - 08.2023
- Established welcoming atmosphere by greeting each guest warmly.
- Contributed to positive guest experiences by assisting with menu recommendations and knowledgeably answering questions about food preparation and ingredients.
- Played an integral role in resolving customer complaints quickly while maintaining professionalism under pressure situations.
- Elevated overall guest experience by skillfully handling special requests and accommodating individual needs whenever possible.
Production Team Member
Peterbrooke Chocolatier
01.2021 - 02.2023
- Assist customers with merchandise, purchases, and rewards programs
- Demonstrate the highest standards of customer service to improve customer experience
- Promotes customer loyalty and consistent sales by delivering exemplary services in alignment with company mission
- Participate in team building and projects, demonstrating an ability work collaboratively and efficiently
- Self-motivated with a strong sense of personal responsibility
- Communicates effectively, by demonstrating patience with solving problems promptly.
- Met or exceeded daily production goals through diligent work ethic and effective teamwork strategies.
Education
Seminole High School
05.2021
Skills
- Customer Service
- Credit and Cash Transactions
- Problem Solving
- Flexible and Adaptable
- Microsoft Office
- Self-Motivated
- Attention to Detail
- Critical Thinking
- Customer Focus
Accomplishments
- Received verbal recognition
Timeline
Teacher
Wunderkid Academy
09.2023 - Current
Front of House Staff Member
Chick-fil-A
06.2023 - 08.2023
Production Team Member
Peterbrooke Chocolatier
01.2021 - 02.2023
Seminole High School