Summary
Work History
Education
Skills
Affiliations
Accomplishments
References
Timeline
Generic

Aliyah Duncan

Leesburg

Summary

Dynamic host with proven expertise at Twisted Biscuit, excelling in customer service and team collaboration. Adept at managing waitlists and enhancing guest experiences through effective communication and conflict resolution. Recognized for maintaining a clean and organized environment while supporting event coordination and ensuring guest satisfaction.

Work History

Host

Twisted Biscuit
Tavares
06.2025 - Current
  • Greeted guests warmly and escorted them to tables, ensuring a pleasant arrival experience.
  • Maintained cleanliness and organization of front area, including lobby and dining spaces.
  • Anticipated guest needs while providing exceptional customer service and accurate wait times.
  • Collaborated with front-of-house team to optimize seating arrangements for efficiency.
  • Supported servers by promptly communicating guest requirements and facilitating smooth service.
  • Assisted in setup for events, ensuring all place settings were organized and presentable.
  • Responded effectively to customer complaints, escalating major issues to management when necessary.
  • Performed regular inspections of dining areas to uphold cleanliness standards and readiness.

Education

High School Diploma -

Umatilla High School
Umatilla, FL
05-2025

Skills

  • Customer service and support
  • Team collaboration
  • Effective communication
  • Conflict resolution
  • Time management
  • Event coordination
  • Waitlist management
  • Food safety knowledge
  • Cash handling
  • Seating arrangements
  • Task prioritization
  • Customer engagement
  • Interpersonal skills
  • Multitasking proficiency
  • Guest relations
  • Adaptability to change
  • Telephone reception

Affiliations

  • Played sports
  • Active in church
  • Learned the value of team work
  • Learned to work with others to meet a common goal
  • I learned how to take responsibility

Accomplishments

  • In softball I was the leader of the team
  • I am an A/B honor roll student

References

References available upon request.

Timeline

Host

Twisted Biscuit
06.2025 - Current

High School Diploma -

Umatilla High School