Aliyah Flood
Owings Mills,MD
Summary
Safety-oriented professional with extensive hospital public safety experience. Expertise includes weapons detection, access control, patient observation, and maintaining secure environments. Completed Johns Hopkins Public Safety security training, encompassing entry-level and protective services officer roles. Capable of managing sensitive situations and adapting to various shifts, including overnight and high-demand schedules.
Overview
1
1
Certification
12
12
years of professional experience
Work History
Public Safety Officer
Johns Hopkins Hospital
Baltimore, MD
09.2024 - 07.2025
- Performed specialized weapons detection procedures in accordance with hospital public safety protocols.
- Screened bags and personal belongings for weapons and prohibited items to help maintain a safe hospital environment.
- Executed various public safety posts throughout the hospital throughout the hospital based on operational needs.
- Controlled access to hospital facilities and facilitated patient and visitor entry procedures to enhance security.
- Assisted with hospital identification and access procedures, including taking identification photographs.
- Provided directions and assistance to patients, visitors, and staff throughout the hospital.
- Monitored patients requiring continuous supervision to ensure safety and well-being.
- Demonstrated calm and professional demeanor in interactions with patients, visitors, and staff during challenging situations.
- Followed hospital public safety procedures and security protocols in a fast-paced healthcare environment.
- Frequently worked overtime and adapted quickly to different posts, assignments, and responsibilities.
- Supported front-desk operations and receptionist duties when assigned when assigned.
Hairstylist
Self-employed
Baltimore, MD
01.2015 - Current
- Coordinated client appointments, scheduling, communication, payments, and daily operations to ensure seamless service delivery.
- Ensured professional, organized, and sanitary work environment to enhance client satisfaction and safety.
- Communicate professionally with clients and resolve concerns as needed.
- Communicated professionally with clients and resolved concerns.
- Maintain a professional, organized, and sanitary work environment.
- Operate independently and manage business responsibilities without direct supervision.
Fulfillment Associate
Amazon
Nottingham, MD
09.2022 - 04.2023
- Followed established safety procedures in a fast-paced fulfillment environment.
- Transported packages across the fulfillment center using pallet jacks. and organized packages using pallet jacks and other equipment.
- Worked efficiently and accurately while meeting team productivity expectations.
- Collaborated with team members to maintain productivity standards in a fast-paced environment. efficiently and accurately while meeting team productivity expectations.
Education
High School Diploma -
Overlea High School
Baltimore, MD06-2022
Skills
- Weapons & Prohibited Item Detection
- Bag & Belongings Screening
- Access Control
- Security Procedures
- Hospital safety
- Patient Observation
- Visitor & Patient Assistance
- ID/Badge Processing
- Conflict De-escalation
- Safety Awareness
- Front Desk / Reception
- Incident Awareness
- Professional Communication
- Customer Service
- Working Multiple Posts
- Overnight & Extended Shifts
Certification
SECURITY TRAINING
Entry-Level Security Officer Course
Johns Hopkins University & Medicine — Public Safety | 2024
Protective Services Officer Training Course (PSO)
Johns Hopkins University & Medicine — Public Safety | 2024
- Training included the use and responsibilities of baton and OC gel (Level 1 exposure).
Specialized Weapons Detection Training Course
Johns Hopkins University & Medicine — Public Safety | 2024
CPR Training
Completed as part of Johns Hopkins Public Safety training.
Timeline
Public Safety Officer
Johns Hopkins Hospital
09.2024 - 07.2025
Fulfillment Associate
Amazon
09.2022 - 04.2023
Hairstylist
Self-employed
01.2015 - Current
High School Diploma -
Overlea High School