Aliyah Flores
Odessa,TX
Summary
Dynamic sales professional with proven expertise in customer engagement and product demonstrations, honed at prestigious companies like Ulta. Excelled in building client relationships and upselling, achieving significant sales goals. Demonstrates exceptional organizational skills and adaptability, ensuring customer satisfaction and loyalty.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Lancome Consultant
Ulta
10.2023 - Current
- Evaluated customer needs and feedback to drive product and service improvements.
- Provided reporting for daily sales and goals
- Color matching customers and applying product
- Met sales goals, supporting organizational health through consistent and reliable service.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Followed up with customers to increase satisfaction with purchases and services.
- Built customer loyalty and retention by delivering excellent shopping experiences.
Sales Associate
Victoria's Secret & PINK
03.2023 - 05.2024
- Prepared merchandise for sales floor by pricing or tagging.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Managed efficient cash register operations.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Bra measurement expert
Sales Ambassador
Sea World San Antonio
09.2021 - 05.2023
- Greeted customers warmly and pleasantly answered inquiries.
- Established and maintained positive relationships with customers.
- Provided exceptional customer service to drive satisfaction.
- Increased sales by effectively communicating product benefits.
- Educated customers on product features and answered questions regarding amusement park
- Cashier and stock duties
- Vending during shows
Education
High School Diploma -
Medina Valley High School
Castroville, TX05.2023
Skills
- Products knowledge
- Product Demonstrations
- Customer Engagement
- Cosmetics and Facial Care Services
- Service Consultations
- Upselling strategies
- Product Demonstration
- Client Relationship Building
- Flexibility and Adaptability
- Organization and Multitasking
Certification
- Certified Lancome Consultant
- Certified Lash Tech
- Certified John Casablancas Modeling
Timeline
Lancome Consultant
Ulta
10.2023 - Current
Sales Associate
Victoria's Secret & PINK
03.2023 - 05.2024
Sales Ambassador
Sea World San Antonio
09.2021 - 05.2023
High School Diploma -
Medina Valley High School
- Certified Lancome Consultant
- Certified Lash Tech
- Certified John Casablancas Modeling
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