Aliyah Garcia
Old Bank Saloon
Quanah,Texas
1
Language
2
years of professional experience
I am a dependable and hardworking individual who thrives in fast-paced environments. Friendly and approachable, I have strong communication skills and take pride in delivering excellent results while supporting my team. Organized, adaptable, and always eager to learn, I strive to improve both myself and those around me.
Work History
Wait Staff Member
2 Years 3 Months- Delivered exceptional customer service in fast-paced environment.
- Assisted with menu recommendations, enhancing guest dining experiences.
- Maintained cleanliness and organization of dining area to ensure guest satisfaction.
- Processed orders accurately using point-of-sale (POS) system for efficient service.
- Upsold beverages and specials, contributing to increased sales revenue.
- Resolved guest inquiries and complaints promptly, ensuring positive outcomes.
- Cultivated warm relationships with regular customers.
- Bussed and reset tables to keep dining room and work areas clean.
- Demonstrated excellent multitasking abilities by managing multiple tables simultaneously without sacrificing quality of service.
- Enhanced customer satisfaction by providing attentive service and efficiently addressing concerns.
- Assisted in training new waitstaff members, fostering a team-oriented work environment.
- Minimized wait times by quickly seating guests during peak hours, improving overall customer experience.
- Accurately managed cash transactions while handling high-volume shifts, ensuring balanced registers at the end of each shift.
- Promptly addressed customer complaints or issues, resulting in increased guest satisfaction rates.
- Served food and beverages promptly with focused attention to customer needs.
Education
High School Diploma
Skills
Strong multitasking
Efficient organization
POS system operation
Professional appearance
Handling complaints
Memory retention
Order accuracy
Strong work ethic
Hospitality service expertise
Cash handling
Relationship management
Team player
Warm and friendly
Adaptable and flexible
Languages
English
Timeline
Wait Staff Member
Old Bank Saloon
05.2024 - CurrentRead More
Quanah High School
High School Diploma
Read More