Aliyah Hasam
Harrisonville,MO
Summary
Adaptable and efficient, while eager to contribute to team success through hard work, attention to detail, and excellent organizational skills. Dedicated to enhancing underwriting department operations with analytical and disciplined approach. Work with minimal direction to solve problems, resolve conflicts and respond to customer inquiries.
Overview
6
6
years of professional experience
Work History
New Business Fleet Underwriting Assistant
Brazos Specialty Risk Insurance
07.2022 - 02.2024
- Maintained a high level of professionalism in all interactions with clients, ensuring that their needs were met in a timely and satisfactory manner.
- Ensured compliance with all regulatory requirements through diligent record-keeping and strict adherence to company policies.
- Reviewed submission documents for completeness and accuracy before completing submission, minimizing the need for revisions or cancellations due to errors.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Prepared comprehensive reports on underwriting activities for management review, highlighting areas of success and opportunities for improvement.
- Trained and supervised employees on office policies and procedures.
Endorsements Team Member
Brazos Specialty Risk Insurance
03.2022 - 07.2022
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Skilled at working independently and collaboratively in a team environment.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
Policy Issuance Team Member
Brazos Specialty Risk Insurance
11.2021 - 03.2022
- Maintained strict adherence to company policies and procedures while sustaining high-quality work standards under pressure.
- Proved successful working within tight deadlines and a fast-paced environment.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
Office Manager’s Assistant
Brazos Specialty Risk Insurance
08.2021 - 11.2021
- Delivered performance reviews, recommending additional training or advancements.
- Managed filing system, entered data and completed other clerical tasks.
- Assisted coworkers and staff members with special tasks on daily basis.
Fit kids Counselor
City Of Harrisonville
08.2019 - 08.2021
- Kept accurate records on participants’ activity, attendance, disciplinary actions, and medication usage to improve documentation
- Maintained updated list of emergency contact information and child’s health information in case of emergencies
- Communicated positively with children and guardians.
Online Grocery Associate
Walmart
10.2020 - 03.2021
- Used mobile applications to complete orders, requested permission for substitutions, and communicated in real-time with online order customers
- Worked productively with customers to meet order requirements and service expectations
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
Crew Member
Burger King
10.2017 - 08.2019
- Worked well with teammates and accepted coaching from management team.
Education
Bachelor of Science - Business Administration - General Management
Thomas Edison State University
Trenton, NJ12.2024
Associate in Science -
Metropolitan Community College– Kansas City
01.2022
High School Diploma -
Harrisonville High School
01.2020
Skills
- Customer service
- Problem solving
- Analytical skills
- Responsible
- Microsoft application
- Self-reliant
- Proficiency
- Data organization
- Excel spreadsheets
- Business Writing
- CAB, IMS, & Transfed
Timeline
New Business Fleet Underwriting Assistant
Brazos Specialty Risk Insurance
07.2022 - 02.2024
Endorsements Team Member
Brazos Specialty Risk Insurance
03.2022 - 07.2022
Policy Issuance Team Member
Brazos Specialty Risk Insurance
11.2021 - 03.2022
Office Manager’s Assistant
Brazos Specialty Risk Insurance
08.2021 - 11.2021
Online Grocery Associate
Walmart
10.2020 - 03.2021
Fit kids Counselor
City Of Harrisonville
08.2019 - 08.2021
Crew Member
Burger King
10.2017 - 08.2019
Bachelor of Science - Business Administration - General Management
Thomas Edison State University
Associate in Science -
Metropolitan Community College– Kansas City
High School Diploma -
Harrisonville High School
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