Aliyah King
Summary
Experienced professional with 10+ years of expertise in customer service and logistics. Skilled in managing client relationships, optimizing supply chain operations, and commitment to exceeding customer expectations. Looking to leverage my knowledge and experience into a role as a Patient Care Technician.
Overview
7
7
years of professional experience
Work History
Patient Safety Associate
Abington Memorial Hospital
05.2023 - Current
- Assist nursing staff in implementing safety protocols and responding to emergencies
- Monitor and maintain documentation of patient behaviors to ensure safety and compliance
- Provide a positive patient experience through compassionate care and active listening during interactions with patients and their families
- Completed training programs in de-escalation techniques to effectively manage agitated or aggressive patients while maintaining personal safety
- Assist with non-clinical tasks such as room organization, stocking supplies, ensuring a clean and welcoming environment for patients
Caregiver
Help at Home
11.2021 - 07.2023
- Provide personalized care to client, ensuring comfort in daily living activities
- Assisted with transportation, medication, and appointment management
- Monitor vital signs and reported changes to healthcare professionals for timely intervention
- Maintain a clean and safe home environment for patients, reducing falls and accidents
- Perform laundry, grocery shopping and other light housekeeping duties as instructed by client
Delivery Driver
Amazon
02.2021 - 01.2023
- Managed approximately 200 packages per day while adhering to the company safe package handling guidelines
- Carefully delivered important and sensitive packages while following company driver safety policy
- Assist leaders with coordinating and planning routes for new drivers to ensure timely package arrival
- Maintained upbeat, positive attitude in busy, customer-focused environment
- Demonstrated flexibility by covering additional routes as needed, supporting team workload balance
- Conducted proper preventative maintenance check services (PMCS) as needed
Package Handler
United Parcel Service (UPS)
02.2020 - 01.2021
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques
- Multitasked effectively under pressure, consistently meeting deadlines without compromising quality or safety standards
- Operated conveyor systems to facilitate efficient package sorting and distribution
- Performed correct actions to improve the assembly line process as needed
- Improved package handling efficiency by implementing proper sorting and organizing techniques
Cashier
Whole Foods Market
03.2018 - 12.2019
- Trained new cashiers on operational procedures and customer service standards to enhance team performance
- Assisted customers to resolve unsatisfactory product returns
- Practiced store safety policy when opening and closing store
- Maintained cleanliness and organization of checkout areas, promoting a welcoming environment for shoppers
- Processed customer transactions efficiently using point-of-sale systems, ensuring accurate cash handling
Director
Whitpain Township Summer Camp
06.2019 - 07.2019
- Responsible for the care, safety, protection, and supervision of the camp environment
- Supervised a staff of camp counselors, providing hands-on direction and professional development
- Planned and coordinated sports and enrichment activities along with field trips
- Arranged weekly packed activity schedule with numerous outdoor activities, crafts and learning opportunities
Education
Culinary/ Business Adminisration
Montgomery County Community College
Blue Bell, PA07-2028
Skills
- Leadership abilities
- Problem-solving
- Direct patient support
- Financial transaction handling
- Adhering to guidelines
- Effective verbal communication
- Adaptability
Timeline
Patient Safety Associate
Abington Memorial Hospital
05.2023 - Current
Caregiver
Help at Home
11.2021 - 07.2023
Delivery Driver
Amazon
02.2021 - 01.2023
Package Handler
United Parcel Service (UPS)
02.2020 - 01.2021
Director
Whitpain Township Summer Camp
06.2019 - 07.2019
Cashier
Whole Foods Market
03.2018 - 12.2019
Culinary/ Business Adminisration
Montgomery County Community College
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