Aliyah Merchant
2950 Crest Wave Drive,FL
Summary
Dynamic and adaptable professional with a proven track record at Just Love Coffee Cafe, excelling in fast-paced environments. Skilled in cash handling and effective communication, consistently enhancing team productivity and customer satisfaction. Demonstrated ability to exceed sales targets by leveraging exceptional service skills and a friendly demeanor.
Overview
4
4
years of professional experience
Work History
Barista/Server
Just Love Coffee Cafe
08.2022 - Current
- Maintain a clean and organized workspace for optimal productivity and safety.
- Promotes a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Contributes to a positive team environment through effective communication and collaboration with colleagues.
- Inputting orders and processing customer payments into our Toast point-of-sale software.
- Brings prepared food to tables as soon as it is ready and quickly clearing tables once the food is finished.
- Serves and prepares alcoholic and non-alcoholic beverages.
- Assist with special events, catered functions, contributing to the success of various social gatherings.
- Manage the ordering process to ensure all beverage, retail, and paper items remain stocked in needed quantities for service.
- Crossed-traine in food preparation and kitchen support, providing assistance during high-demand periods.
Administrative Assistant
Nextran Truck Centers of Orlando
09.2023 - 02.2024
- Welcome visitors and direct them to the appropriate offices.
- Conduct clerical duties, including filing, answering emails, and preparing documents.
- Work with office software such as MS Office, particularly Word, Excel, and PowerPoint.
- Assist in preparing reports and data entry tasks.
- Maintain a professional and friendly demeanor at all times, representing the company’s best interests.
General Merchandise Expert
Target
08.2021 - 08.2022
- Engage with guests in a genuine way, which include asking questions to better understand their specific needs.
- Be an expert and dedicated owner of select GM areas to ensure sales floor is zoned, in stock and accurately signed for guests.
- Review sales trends to understand how to prioritize daily workload based on business needs and guest needs
Recreation Attendant/Kids Night Out Specialist
Paramount Hospitality Management LLC
03.2021 - 08.2021
- Maintain and inventory Activities Center on a daily basis, including Arts & Crafts, kid’s camps, and indoor events.
- Provide the highest level of customer service to all guests.
- Host kids nightly events where parents drop them off in the Activities Center under my care and attention for four consecutive hours.
Education
Bachelor of Arts - Film - Currently A Senior
University of Central Florida
Orlando, FLAssociate of Arts -
Valencia College
Orlando, FL05.2021
High School Diploma -
Windermere High School
Windermere, FL05.2021
Skills
- Friendly and outgoing
- Team Player
- Food handler trained
- Cash Handling
- Opening and closing duties
- Patient
- Active listener
- Effective communicator
- Adaptable
- Creative
Timeline
Administrative Assistant
Nextran Truck Centers of Orlando
09.2023 - 02.2024
Barista/Server
Just Love Coffee Cafe
08.2022 - Current
General Merchandise Expert
Target
08.2021 - 08.2022
Recreation Attendant/Kids Night Out Specialist
Paramount Hospitality Management LLC
03.2021 - 08.2021
Bachelor of Arts - Film - Currently A Senior
University of Central Florida
Associate of Arts -
Valencia College
High School Diploma -
Windermere High School
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