Aliyah Neal
8300 Red Bluff Rd, Pasadena,TX
Summary
- Hospitality Service
- Sales
- Studies in Stocks, Crypto, Bitcoin
- Organized
- Teamplayer
- Goal Driven
- Problem Solving
- Innovative ideas
- Time Management Skills
- Ethical Decision Making
- Marketing Expert
- Customer Service Skills
- Entrepreneurial Motives
- Cash Handling
- Communication skills
Overview
8
8
years of professional experience
Work History
Server
Sekai Houston
03.2024 - Current
- My Duties and Responsibilities included assisting high end clientele with high quality nightlife experience and or service
- My description was listed as a bottle girl which required me to be a team player, multitasker, and to provide upsell skills to increase my sales at the end of the night
- Also, I was responsible to be a great communicator with customers to ensure that money was being handled correctly, memory was also an important skill when it came to this job for financial purposes, to make sure prices were exactly how they are listed.
- Cultivated warm relationships with regular customers.
- Being a understanding person
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Forex Trader
Foreign Exchange Market Trader FORT
06.2020 - Current
- Exchanging money from other countries, due to the low rate of the US dollar
- While increasing my skills of reading charts, counting euros, pesos and much more
- This skill teaches me to make quantitative decisions and make ethical choices in the market
- It also helps me learn how to manage and build deductive conclusions on if the market will crash or continue being in the positive.
- Understanding the value of a United States dollar bill
- Focused Mindset
- Strategical
- Developed custom trading algorithms to enhance execution speed and reduce slippage costs.
- Mentored junior traders on effective risk management principles, fostering a culture of accountability and success within the team.
- Collaborated with other traders to share insights, discuss market events, and refine trading approaches.
- Maintained accurate records of all trades placed per regulatory compliance standards while ensuring confidentiality of sensitive client information.
Server
Nomad Midtown
08.2023 - 01.2024
- My responsibilities required for me to always pay attention.
- Greet all customers with a smile
- Make sure iam being attentive on the floor consecutively.
- Team Leader
- Trainer
- End of the Night duties were meet to a certain slandered.
- Understand the policy and core values that we promise to bring, to each customer.
- Know that the customers are always right!
- Be able to multi-task
Server
Kamp Houston
08.2022 - 06.2023
- My task was to ensure all customers experience above the line hospitality services. Even if it was not their first time at the most local tourist area in Houston we want to make sure each customer is comfortable and at a "home away from home".
- 5 star experience, customer surveys, big smile and much more
- Flexibility and Time Management
- Balance with School
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Bussed and reset tables to keep dining room and work areas clean.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
Manager on Duty
Dennys Restaurant
2316 Southmore Blvd Houston, Tx 77004
01.2021 - 06.2021
- Manage Inventory
- Time Clocks for employees
- Time Management
- Positive Attitude
- Leading Role model
- Understanding how to handle different situations or misunderstanding and having a solution.
- Maintain a clean work space and or environment
- Learning each position in the work place, so I can understand the skills it takes and fill in if needed.
- Assign end of the night tasks, in case inspections were to come about.
- Understanding Microsoft and Technology that needed to be used in order to close cash drawers at the end of the night.
- Flexibility
- Never compromise my position by mixing my personal life with, business.
- Being a Listener to all employees and their needs/wants.
- Handled employee-related issues to improve performance, professional conduct, and attendance reliability.
Community Service Assistant (Book Stocker)
Desoto Public Library
06.2018 - 07.2018
- Help restock shelves and organize guests favorite books, novels, cosmic magazines and more while showing local guests why every part of the library is important and how to take care of the library to ensure quality service and experience
- This community service job helped me understand the importance of books and how they impact our life in many ways, who would have thought a small book with multiple pages could change your aspect or view of life.
Community Service Assistant
The Forster, Local Company
12.2015 - 01.2018
- Giving out many blankets, sheets, gifts, food and raffles with so much joy showing that Christmas goes way beyond giving its about surrounding yourself with others who care about your physical health, careers, and family
- While making everyone smile including the kids, I would wash their feet and put on a fresh pair of socks or shoes and watch their face light up with joy.
Education
Business and Marketing
Texas Southern University
3100 Cleburne St Houston, Tx 77004 12.2024
High School Diploma -
Desoto High School
05.2019
Skills
- Certified in Microsoft and Word Presentation
- Speed and alertness
- Flexible
- Networking
- Team Building
- Understanding Core Values
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Professional Appearance
- Administrative Support
- Bookkeeping
- Suggestive Selling
- Guest Relations Management
- Decision-Making
- Conflict and Complaint Resolution
- Specials Promotion and Upselling
- Data Entry
- Verbal and written communication
- Telephone skills
College Level
Senior
Awards
- Desoto High School Best MUA Award
- International Baccalaureate student graduated in High School
- Early College Acceptance Award
- Texas Southern University, Chapter Alumni Scholarship Award
- 2024 Honors Day Convocation Honoree
- 2023 Honors Day Convocation Honoree
Languages
English
Full Professional
Spanish
Elementary
Timeline
Server
Sekai Houston
03.2024 - Current
Server
Nomad Midtown
08.2023 - 01.2024
Server
Kamp Houston
08.2022 - 06.2023
Manager on Duty
Dennys Restaurant
01.2021 - 06.2021
Forex Trader
Foreign Exchange Market Trader FORT
06.2020 - Current
Community Service Assistant (Book Stocker)
Desoto Public Library
06.2018 - 07.2018
Community Service Assistant
The Forster, Local Company
12.2015 - 01.2018
Business and Marketing
Texas Southern University
High School Diploma -
Desoto High School