Summary
Overview
Work History
Education
Skills
Languages
Interests
Timeline
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Aliyah Pearsall

Panorama City,CA

Summary

I am a professional individual with a proven track record at in all my fields of work, excelling in operations management and team leadership. Successfully drove year-over-year business growth through strategic planning and effective problem resolution. Skilled in P&L management and fostering a positive work environment, enhancing employee satisfaction and customer loyalty.

Professional managerial candidate with deep understanding of operational excellence and team leadership. Proven ability to drive growth and enhance productivity through strategic planning and effective resource management. Emphasizes collaboration and adaptability to meet organizational goals, showcasing excellent problem-solving and decision-making abilities.

Overview

10
10
years of professional experience

Work History

General Manager

Chipotle
07.2018 - Current
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Developed and implemented strategies to increase sales and profitability.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
  • Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
  • Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
  • Formulated policies and procedures to streamline operations.
  • Implemented operational strategies and effectively built customer and employee loyalty.
  • Analyzed market trends/data to identify potential opportunities for business growth within existing or emerging markets successfully.

Student Services Assistant

Santa Monica College
06.2017 - 05.2018
  • Coordinated tutoring services to match struggling students with knowledgeable peers or professional tutors.
  • Collaborated with faculty members to ensure a smooth registration process, minimizing scheduling conflicts and maximizing course availability.
  • Enhanced student satisfaction by providing timely and accurate information on university services and resources.
  • Assisted in the development of student programs for improved engagement and retention rates.
  • Streamlined processes for managing student records, resulting in increased efficiency and accuracy.

Assistant Manager

Jack in the Box
10.2015 - 05.2017
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
  • Managed inventory levels to minimize stockouts while reducing overhead costs.

Education

High School Diploma -

Santa Monica College
Santa Monica, CA

Skills

  • Leadership and team building
  • Problem resolution
  • Operations management
  • Efficient multi-tasker
  • Effective leader
  • Goal setting
  • P&L management
  • Deadline oriented
  • Adaptable

Languages

English
Native or Bilingual
Spanish
Limited Working

Interests

  • Volunteering
  • Learning new cooking techniques and expanding my culinary skills
  • Youth mentor, providing guidance and support to empower the next generation of leaders

Timeline

General Manager

Chipotle
07.2018 - Current

Student Services Assistant

Santa Monica College
06.2017 - 05.2018

Assistant Manager

Jack in the Box
10.2015 - 05.2017

High School Diploma -

Santa Monica College

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Aliyah Pearsall