Aliyah Phillips
Chicago,IL
Summary
Customer service professional with multitasking, time management, and clear communication skills. Deliver consistent, positive customer experiences through responsive support and problem resolution. Proficient in scheduling, appointment coordination, and household support.
Overview
6
6
years of professional experience
Work History
Caregiver
Reverend Aide Home care LLC / Blessing Hands
Hillside, Illinois
12.2025 - Current
- Assisted clients with daily living tasks and personal care routines to promote independence and well-being.
- Worked with healthcare teams to support client health and well-being.
- Engaged in conversations with clients to assess their needs and preferences. to understand needs and preferences.
- Coordinated transportation for clients to medical appointments and social activities, enhancing access to essential services.
- Recorded client progress and reported changes to supervisors quickly.
- Provided clients with emotional support and companionship.
Sales Associate
Custom Print Now
Chicago
05.2020 - 11.2025
- Assisted with print orders, managed transactions, maintained store organization, opened and closed store, supported clients with custom printing needs to ensure smooth operations.
- Resolved client disputes using strong conflict-resolution skills to enhance customer satisfaction.
- Computer Skills:Google Suite (Docs, Sheets, Slides, Drive, Forms, Meet), Microsoft Office (Word, Excel, PowerPoint), Adobe 2024, Poster maywall, Photopea
Explorer in podcasting
After school matters
Chicago
10.2023 - 06.2025
- Led podcast production, focusing on recording, script creation, editing, and collaboration on media projects.
- Utilized Google Suite applications for document creation, data organization, and collaboration
- Led exploration activities for youth in after-school programs.
- Developed engaging curriculum to foster student interest and participation.
- Collaborated with community partners to enhance program offerings.
Sales Associate
Dollar general
Chicago
07.2023 - 09.2023
- Assisted customers with product selection and design services.
- Provided expert knowledge on printing techniques and materials.
- Operated register, assisted customers, stocked merchandise, opened and closed store, maintained store presentation to ensure a welcoming shopping environment.
- Managed inventory levels and conducted regular stock checks.
Education
High School Diploma -
William Howard Taft High School
Chicago, IL06-2025
Skills
- Patient care
- Personal care assistance
- Health monitoring
- Meal preparation assistance
- Client communication
- Customer service expertise
- Problem solving
- Software skills
- Reliable, organized, and able to work independently or in team environments
Timeline
Caregiver
Reverend Aide Home care LLC / Blessing Hands
12.2025 - Current
Explorer in podcasting
After school matters
10.2023 - 06.2025
Sales Associate
Dollar general
07.2023 - 09.2023
Sales Associate
Custom Print Now
05.2020 - 11.2025
High School Diploma -
William Howard Taft High School