Aliyah Sola
Washington,DC
Summary
Dedicated Customer Service professional with five years of experience. Solid Team player with a positive demeanor and proven skills in establishing rapport with clients . Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
8
8
years of professional experience
Work History
Security Officer
Admiral Security Services, Inc.
04.2021 - 08.2023
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Conducted regular patrols of key areas to spot and control security concerns.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- checking ID's and loading entry's into the data base, working with property mangers emailing and printing out paperwork .
Security Officer
Allied Universal Security Services
01.2018 - 12.2022
- I worked at the African Amercian Museum and Amercian history musuem as a security guard making sure visitors did that touch the art work .
- Provided excellent customer service while addressing visitor inquiries , worked on the xray machines and conducted regular patrols.
Life Guard
DC Department Of Parks And Recreation
05.2017 - 09.2018
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Monitored safety of guests in and around swimming pool.
- Provided friendly customer service to guests and addressed concerns, Cleaned the pool and checked the chlorine levels .
Volunteer
Providence Hospital
06.2015 - 10.2015
- I worked in the ER helping take visitors to the x-ray machine room , learned how to access the EKG machine .
- Assisted Nurses with restocking their supply cart and wiping down patient room and giving patients discharge papers.
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Used strong interpersonal communication skills to convey information to others.
Skills
-Customer service
-Multi-line phone talent
-problem-solving
-Technical support
-communication
-Retention
Timeline
Security Officer
Admiral Security Services, Inc.
04.2021 - 08.2023
Security Officer
Allied Universal Security Services
01.2018 - 12.2022
Life Guard
DC Department Of Parks And Recreation
05.2017 - 09.2018
Volunteer
Providence Hospital
06.2015 - 10.2015