Customer Service Representative
Open To Work
Aliyah Taylor
CMBC
Phoenix,USA
1
Certificate
11
Years of experience
Team player with a diverse background, and proficiency in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty.
Skills
Customer service
Active listening
Critical thinking
Lead generation
Data entry
Teamwork and collaboration
Organization
Time management
Friendly
positive attitude
Work Preference
Job Search Status:
Open to work
Desired start date:
Immediately
Desired Job Title
Scheduling CoordinatorCustomer Service RepresentativeTechnical Support
Work Type
Full TimePart TimeContract WorkGig WorkConsultingVolunteerSeasonal Work
Location Preference
RemoteHybridOn-Site
Location:
Phoenix, USA
Open to relocation:
No
Important To Me
Work from home option
Work History
Customer Service Representative
1 Year- Addressed customer concerns through multiple platforms, fostering enhanced satisfaction and loyalty.
Business Development Representative
4 Years 5 Months- Supported full sales cycle from first outreach to final transaction. Assisted in generating new business by conducting over 150 outbound cold calls daily, achieving 15+ appointments each week.
Scheduling Coordinator
2 Years 2 Months- Coordinated and arranged sales meetings to support business growth.,Assisted in generating leads through daily outbound cold calls.
Solar Power Consultant
6 Months- Collaborated with homeowners to review energy usage trends and proposed customized solar panel solutions aimed at maximizing cost efficiency.
Technical Support
3 Months- Delivered technical troubleshooting solutions for satellite internet customers experiencing connectivity issues.
Commercial Cleaner
6 Months- Greeted customers and managed multiple tables efficiently, prioritizing tasks to enhance dining experience for guests. Balanced cash register at the end of each shift
Petitioner
6 Months- Engaged with community members to drive voter registration efforts and raise awareness of ballot initiatives.
Waitress
1 Year 2 Months- Greeted customers and managed multiple tables efficiently, prioritizing tasks to enhance dining experience for guests. Balanced cash register at the end of each shift
Education
Diploma
Certification
Sandler Sales Training
Timeline
Commercial Cleaner
CMBC
01.2023 - 07.2023Read More
Solar Power Consultant
Power Connections
04.2021 - 10.2021Read More
Scheduling Coordinator
Branch 49
08.2020 - 10.2022Read More
Customer Service Representative
24-7 Intouch
07.2019 - 07.2020Read More
Technical Support
ARCSmart Solutions
04.2019 - 07.2019Read More
Business Development Representative
StormWind Studios
11.2014 - 04.2019Read More
Petitioner
Petitioner / Star Petitioning Group
05.2014 - 11.2014Read More
Waitress
Moreno's Mexican Grill
06.2012 - 08.2013Read More
Combs High School
Diploma
Read More
Awards
Surpassed 150% of quarterly quotas resulting in Presidents Club Award (+$135,000 in sales)