Aliyana Reese
Buford,GA
Summary
Motivated college student working towards an Bachelors in Nursing. Highly efficient customer service well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency. Reliable and upbeat team member successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
Overview
2
2
years of professional experience
Work History
Associate
Fedex
02.2023 - Current
- Scanned, processed and counted inventory, warehouse reporting product ordering and shipping discrepancies
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked varied hours to meet seasonal and business needs.
- Assembled orders and packed items for shipment, conveying orders to shipping personnel
- Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
- Performed inventory control, such as counting, and stocking merchandise.
- Loaded, unloaded, and moved material to and from storage and production areas.
Warehouse Associate
Amazon
08.2022 - 02.2023
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
- Assembled orders and packed items for shipment, conveying orders to shipping personnel
- Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
Customer Service, Cashier
Children's Place Inc.
01.2022 - 07.2022
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Maintained clean sales floor and straightened and faced merchandise.
- Helped customers complete purchases, locate items, and join reward programs.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance.
Customer Service Associate Cashier
Chick fil A
04.2021 - 11.2021
- Greeted customers promptly and took orders to keep flow of traffic moving.
- Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
- Collaborated with team members to quickly fill large orders and serve large parties.
- Performed food preparation responsibilities to meet franchise standards for quantities, speed, and packaging.
- Restocked workstations with supplies and food display cases with fresh selections to decrease customer waiting during busy periods.
- Processed orders on POS system and accepted cash and charge payments.
Education
Bachelor of Science - Nursing
Georgia Gwinnett College
Lawrenville, GA05.2026
High School Diploma -
Mountain View High School
Lawrenville, GA05.2022
Skills
- Customer service Critical thinking/ Decision making
- Teamwork and Collaboration Communication
- Order Fulfillment
- Customer Interaction
- Money Handling
- Guest Inquiries
- Shipment Procedures
- Merchandising
Timeline
Associate
Fedex
02.2023 - Current
Warehouse Associate
Amazon
08.2022 - 02.2023
Customer Service, Cashier
Children's Place Inc.
01.2022 - 07.2022
Customer Service Associate Cashier
Chick fil A
04.2021 - 11.2021
Bachelor of Science - Nursing
Georgia Gwinnett College
High School Diploma -
Mountain View High School