Aliza Gulati
Lake in the Hills,IL
Summary
Motivated and hardworking college student looking for new opportunities to gain more work experience going into my Sophomore year of college. Previous experience includes volunteer work, baby sitting, social media marketing, convention work, sales, and retail. Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Pursues every opportunity to support team members and proactively address issues.
Overview
5
5
years of professional experience
Work History
Manager in Training
Deepika Gulati
Algonquin, IL
10.2023 - Current
- Enhanced team performance by implementing effective training strategies and management techniques.
- Enhanced supervisory and leadership abilities by working closely with supervisor.
- Served as a mentor and resource for junior staff members by offering guidance, support, and encouragement in their professional development pursuits.
- Oversaw inventory management processes, maintaining adequate stock levels while minimizing waste and associated costs.
- Increased customer satisfaction levels by consistently monitoring service quality and addressing concerns promptly.
- Conferred with customers each day to maintain current understanding of needs and preferences, resolve issues, and promote brand loyalty.
- Handled day-to-day customer or client questions via telephone or email, as well as in person.
Childcare, Babysitting
Boulder Ridge neighborhood
Lake in the Hills, IL
01.2020 - Current
- Cared for more than one child aged 6 to 13 years old
- Provided homework help and enforced their daily schedule (eating, sleeping, etc.)
- Self-motivated, with a strong sense of personal responsibility.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours across night, weekend, and holiday shifts.
Salesperson
Deepika Gulati
Algonquin, IL
05.2021 - 08.2023
- Worked to build relationships with customers and built potential for additional sales.
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
- Negotiated prices, terms of sales and service agreements.
- Responsible for attending customers and helping with fittings, as well as informing customers of appropriate traditional clothing
- Maintained Social media profiles (Facebook and Instagram)
- Played a large role in organizing large events and maintaining company booths to help expand the brand
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
Expo Convention Employee and Organizer
MIDWEST DESI FEST
Bolingbrook, IL
08.2021 - 08.2021
- Participated in team meetings and staff training sessions.
- Set up company booth and sold merchandise from storefront
- Prepared jewelry and outfits, accompanied fittings for models
- Leveraged social media tools effectively to create buzz around events, driving increased registrations and engagement.
- Developed systems-based approach to establish successful completion of event tasks.
- Provided guidance and support to junior staff members, fostering an environment conducive to learning and professional growth.
- Contacted and collected contractors, models, caterers, and entertainment for the event itself
Education
No Degree - Sociology And Anthropology
Illinois State University
Normal, IL05.2027
High School Diploma -
Huntley High School
Huntley, IL05.2023
Skills
- Proficient salesperson
- Account Management
- Customer Service
- Staff Training
- Flexible in terms of scheduling
- Computer Technology
- Reliability
Volunteer Experience
Helping Paws, Woodstock, IL, 04/2019, Folding laundry, cleaning, taking inventory, Interacted with different animals of different ages and backgrounds
References
Available upon request
Timeline
Manager in Training
Deepika Gulati
10.2023 - Current
Expo Convention Employee and Organizer
MIDWEST DESI FEST
08.2021 - 08.2021
Salesperson
Deepika Gulati
05.2021 - 08.2023
Childcare, Babysitting
Boulder Ridge neighborhood
01.2020 - Current
No Degree - Sociology And Anthropology
Illinois State University
High School Diploma -
Huntley High School