Summary
Overview
Work History
Education
Skills
Timeline
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Aliza Hawes

Aliza Hawes

Las Vegas,NV

Summary

Dynamic Office Manager with a proven track record at BRC Construction, excelling in customer service and office administration. Skilled in maintaining confidentiality and enhancing team productivity, I effectively managed financial records and inventory control, driving operational efficiency and fostering strong relationships with clients and staff.

Overview

7
7
years of professional experience

Work History

Office Manager

BRC Construction
08.2023 - 04.2025
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.

Starbucks Manager

Starbucks
12.2017 - 05.2023
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Controlled costs to keep business operating within budget and increase profits.
  • Achieved departmental goals by developing and executing strategic plans and performance metrics.
  • Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.

Education

Diploma -

Valley High School
Las Vegas, NV
05.2016

Skills

  • Customer service
  • Office management
  • Organizational skills
  • Office administration
  • Customer relations
  • Bookkeeping
  • Relationship building
  • Scheduling
  • Inventory control
  • Staff management
  • Employee supervision

Timeline

Office Manager

BRC Construction
08.2023 - 04.2025

Starbucks Manager

Starbucks
12.2017 - 05.2023

Diploma -

Valley High School

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