- Avid Reader
- Passionate about balancing physical health with mental and emotional wellness
- DIY and Home Improvement
- Exploring famous landmarks, historical sites, and cultural attractions in a new destination
- Regularly practice mindfulness and meditation for overall wellness
- Music
Aliza Hartsfield
Panama City,FL
Summary
A motivated and academically accomplished student with a background as an experienced Medical Assistant. Dedicated to continuous learning and seeking to apply skills in a professional environment, specifically in Occupational Therapy, to contribute to the success of the organization. Bringing expertise in patient care, administrative support, and maintaining accurate medical records. Currently pursuing a Bachelors' in Psychology with valuable experience in customer service and patient care. Demonstrated ability to thrive in fast-paced and collaborative settings.
Overview
8
8
years of professional experience
Work History
Medical Assistant
Cardiovascular Institute of NW Florida
06.2024 - Current
- Performed EKGs and other diagnostic tests as directed by a physician.
- Triage approximately 30-40 patients a day
- Measured vital signs and collected medical histories to prepare patients for examination.
- Maintained cleanliness and organization of examination rooms, ensuring adequate supply levels.
- Answered phone calls, scheduled appointments, and greeted patients upon arrival.
- Operated electrocardiogram equipment to support diagnostic testing.
- Adhered to HIPAA regulations to protect confidential patient information.
- Relayed patient messages to physicians regarding concerns and treatment updates.
Server
Growler Country
08.2023 - 05.2024
- Delivered food orders promptly and courteously to enhance customer satisfaction.
- Provided exceptional customer service, fostering positive dining experiences.
- Checked identification to ensure compliance with legal age requirements for alcohol consumption.
- Maintained a professional demeanor to encourage customer inquiries and order placements.
- Cleaned tables and chairs to prepare dining area for incoming guests.
- Recommended beer selections based on customer preferences to enhance overall experience.
Server, Bartender
The Egg Cafe and Eatery
08.2021 - 05.2024
- Delivered food orders promptly and courteously, enhancing guest experiences.
- Provided excellent customer service to ensure high levels of patron satisfaction.
- Communicated effectively with kitchen staff regarding allergies and special requests.
- Checked identification to verify minimum age for alcohol service.
- Maintained a clean workspace while multitasking in a fast-paced environment.
- Explained menu options and daily specials, guiding guests in their selections.
- Trained new employees on operational procedures and service standards.
- Collaborated with restaurant staff to optimize overall efficiency.
ToGo Specialist, Server, Shift Lead
Miller's Ale House
06.2020 - 07.2021
- Efficiently managed high volumes of tables, orders, and customer inquiries in a fast-paced restaurant environment.
- Trained new servers on menu knowledge, service standards, and point-of-sale system operations.
- Led shifts by assigning tasks, monitoring team performance, and resolving customer issues swiftly.
Hostess, ToGo Specialist, Server
Outback Steakhouse
03.2018 - 07.2020
- Delivered excellent customer service, ensuring guests felt welcome and satisfied.
- Efficiently processed high volumes of to-go orders with accuracy.
- Managed reservations and seated guests promptly while maintaining cleanliness.
- Utilized POS system for accurate meal cost calculations and tax additions.
- Recorded and confirmed reservations through prompt phone inquiries.
- Accurately handled cash payments and reconciled daily transactions.
- Supported serving staff and food runners to maintain a presentable dining room.
- Prepared restaurant for opening and closing shifts, ensuring operational readiness.
Daycare Assistant
Early Years Child Development
09.2017 - 03.2018
- Supported and supervised children during playtime and activities to enhance social skills.
- Prepared and served meals, snacks, and refreshments according to dietary needs.
- Assisted with diaper changes, toileting, and potty training to ensure hygiene.
- Maintained clean and organized daycare environment to prioritize children's safety.
- Encouraged peer interactions through facilitated outdoor playtime activities.
- Promoted emotional and social development by fostering positive self-concepts.
- Conducted read-aloud sessions and alphabet games to stimulate early literacy.
- Managed crafts and hands-on activities to engage children in developmental learning.
- Kept children between the ages of infant and 3 years old safe and secure with vigilant oversight.
Education
Bachelor of Arts - Psychology
University of West Florida
Pensacola, FL12-2026
Associate of Arts - Psychology
Tallahassee Community College
Tallahassee, FL01.2022
High School Diploma -
Lawton Chiles High School
Tallahassee, FL05.2020
Skills
- Time management
- Effective communication
- Critical thinking
- Organizational skills
- Team collaboration
- Problem-solving
- Adaptability and flexibility
- Medical terminology knowledge
- Positive attitude
- Exceptional customer service
- Sensitive to others' needs
- Experienced in recording patient measurements
Volunteer Experience
- Dance Marathon: Raised over $800 for the Children's Miracle Network, motivated to make a difference for the children in need and inspired to help from hearing their stories.
- Tallahassee Junior Museum: Summer camp counselor in training, helped children learn about animals native to Florida and organized activities for them
- Participated in food drives at local churches to help those in need
- Winter Animal Hospital: Assisted Veterinarian technicians in treating patients during appointments and those boarding at the clinic
References
References available upon request.
Interests
Timeline
Medical Assistant
Cardiovascular Institute of NW Florida
06.2024 - Current
Server
Growler Country
08.2023 - 05.2024
Server, Bartender
The Egg Cafe and Eatery
08.2021 - 05.2024
ToGo Specialist, Server, Shift Lead
Miller's Ale House
06.2020 - 07.2021
Hostess, ToGo Specialist, Server
Outback Steakhouse
03.2018 - 07.2020
Daycare Assistant
Early Years Child Development
09.2017 - 03.2018
Bachelor of Arts - Psychology
University of West Florida
Associate of Arts - Psychology
Tallahassee Community College
High School Diploma -
Lawton Chiles High School
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