ALKEVIUS SMITH
Atlanta,GA
Summary
A public health professional with 5+ years of experience working with diverse and at-risk populations fighting health disparities and inequalities within their communities. Knowledgeable medical services professional with natural leadership talent and progressive healthcare career. Achieve operational and care delivery goals with effective oversight of teams and resources. Tech-savvy and proactive with good sense of business operations and patient care needs.
Overview
8
8
years of professional experience
Work History
Medical Care Manager
AIDS Healthcare Foundation
09.2023 - Current
- Collaborated with multidisciplinary teams to optimize patient care plans and achieve optimal health outcomes.
- Advocated for patients'' rights, ensuring access to appropriate medical treatments and support services as needed.
- Streamlined communication between healthcare providers for enhanced patient care and treatment coordination.
- Maintained detailed documentation of all interactions with patients, providers, and community partners for accurate reporting purposes.
Lead Corporate Trainer
First Credit Services
12.2022 - 04.2023
- Lead a team of 8 corporate trainers to develop training curriculum and create lesson plans to improve compliance with customer service best practices and local, state, and federal mandates, resulting in a 15% improvement with client satisfaction
- Evaluated the effectiveness of training programs and monitored continuous learning events to ensure consistency
- Deliver e-learning instruction to groups of 10-20 participants utilizing several e-learning (Blackboard, Litmos) platforms and ADDIE instruction techniques
- Developed strategies to implement new training protocols which resulted in 30% increase in credit recovery.
Healthcare Project Manager
Healthcare Equity Solutions
03.2022 - 06.2022
- Lead all aspects including goal setting, reporting and productivity tracking for the Homeowner Assistance
- Established and maintained highly complex project budgets (+$1M) and cash flow analyses resulting in meeting the goal of +100,000 homeowners' mortgage being paid
- Streamlined project processes by implementing Agile methodologies, resulting in increased efficiency and reduced costs.
- Established effective communication among team members for enhanced collaboration and successful project completion.
Biological Scientist IV/ Epidemiologist
Florida Department of Health
04.2020 - 04.2022
- Collected and organized data of Palm Beach County residents using MERLIN weekly case summaries and prepared detailed reports for senior officials and the public
- Complied with corporate regulations, policies and procedures to maximize safety, security and overall trust in organization
- Conducted risk assessments for assigned cases such as location and severity of outbreaks in both laboratory and clinical settings
- Educated 100's of members of the public about the importance of using specific measures to prevent spread of several diseases including HIV, COVID-19, the flu
- Presented findings to senior management to spearhead necessary changes to policies, procedures, and local laws.
Graduate Assistant
Florida A&M University
11.2015 - 11.2021
- Assisted professors in research and data collection, as well as maintaining class websites and entering educational data
- Facilitated tutorial and assessment activities to undergraduate level students to enhance their knowledge in Public Health and Epidemiology
- Developed new curriculum for department courses offered to both undergraduate and graduate students
- Supervised undergraduate scholars practical work; advising on quantitative research methods and techniques to assist the transfer of knowledge.
Education
Doctor of Public Health - Epidemiology & Biostatistics -
Florida A&M University
Tallahassee, FL12.2022
Master of Applied Social Science - Public Administration -
Florida A&M University
Tallahassee, FL08.2016
Bachelor of Criminal Justice - Juvenile Justice -
Florida A&M University
Tallahassee, FL05.2014
Skills
- Merlin
- ESSENCE
- Project Management
- Quality Improvement
- Interdepartmental Functions Coordination
- Medicare Compliance
- HIPAA Guidelines
- Training and Mentoring
- Staff Supervision
Timeline
Medical Care Manager
AIDS Healthcare Foundation
09.2023 - Current
Lead Corporate Trainer
First Credit Services
12.2022 - 04.2023
Healthcare Project Manager
Healthcare Equity Solutions
03.2022 - 06.2022
Biological Scientist IV/ Epidemiologist
Florida Department of Health
04.2020 - 04.2022
Graduate Assistant
Florida A&M University
11.2015 - 11.2021
Doctor of Public Health - Epidemiology & Biostatistics -
Florida A&M University
Master of Applied Social Science - Public Administration -
Florida A&M University
Bachelor of Criminal Justice - Juvenile Justice -
Florida A&M University
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