ALKI SAILLANT
A one of a kind asset that can adapt to almost any environment.
North Hollywood,California
Summary
Positive, detail-oriented retail professional with extensive experience in team leadership and enhancing store operations. Successfully drove customer satisfaction through effective service and visual merchandising strategies, contributing to overall sales growth.
Overview
10
10
years of professional experience
Work History
Lead (M.I.T)
Buck Mason
Studio City, California
12.2025 - Current
- Proposed ideas and solutions that enhanced team performance and contributed to positive results.
- Resolved customer issues with knowledgeable, friendly service, fostering increased satisfaction.
- Oversaw inventory management to ensure product availability for customers.
- Trained new team members on sales techniques and product knowledge.
Key Holder
Theory
Brentwood
07.2024 - Current
- Directed daily store operations at Theory, including opening and closing procedures, cash reconciliation, and merchandise presentation, while upholding company standards and supporting sales objectives.
- Resolved operational inefficiencies by establishing organizational systems and accountability standards, enhancing store presentation and workflow.
- Assisted with merchandise displays, curated staff picks, and maintained HBK board; contributed to accountability through self-audit checklists and edited weekly contest videos to engage team.
Key Holder
Paige
New York, NY
07.2023 - 07.2024
- Led customer service by greeting and assisting customers to create a welcoming shopping environment.
- Answered customer questions about merchandise, department information, and pricing to enhance customer satisfaction.
- Executed opening and closing procedures for the store, ensuring compliance with company policies.
- Opened, shelved, and merchandised new products in organized displays to drive sales promotions.
Key Holder
Cuyana
New York, NY
10.2021 - 06.2023
- Oversaw daily store operations, including opening and closing procedures and cash drawer reconciliation, ensuring compliance with company policies for smooth retail functioning.
- Arranged product displays, replenished inventory, and maintained visual standards to enhance customer experience and maximize sales.
- Showcased products and engaged with customers at promotional events to enhance brand visibility and drive sales.
MANAGER
TORRES WINES AND SPIRITS
Brooklyn, NY
04.2020 - 09.2021
- Oversaw all Point-of-Sale (POS) operations, ensuring accuracy, efficiency, and proper staff training.
- Developed and implemented organizational systems to streamline daily operations, enhancing inventory management, product ordering, floor merchandising, and cashier reconciliation processes.
- Executed in-store merchandising strategies to optimize product presentation and drive customer engagement.
- Managed the company's social media accounts, creating and scheduling content that boosted brand awareness and audience engagement.
STORE MANAGER
UNION MARKET
Brooklyn, NY
05.2017 - 02.2020
- Led and developed a high-performing retail team, fostering a customer-first culture through coaching, recognition, and continuous performance feedback.
- Managed store operations, overseeing ordering, scheduling, inventory control, and compliance with safety, sanitation, merchandising, and food quality standards across all departments.
- Controlled shrink and salvage within budgeted targets, ensuring adherence to company policies and operational efficiency through established practices and regular audits.
Education
CERTIFICATE OF COMPLETION - COACHING LEVELS 1&2
Coaching EDU
03-2022
HIGH SCHOOL DIPLOMA -
W.H.S.A.D
Brooklyn, NY01-2010
Skills
- Skills 1: Adobe Photoshop, Microsoft Outlook, Microsoft Office, Inventory Management
- Skills 2: Microsoft Excel, Cash Handling,EOD Emails
- Cash Handling
- EOD Emails
- Skills 3: Stockroom management, Visual Merchandising
- Skills 4: Sales, Problem Solver
- Problem Solver
- Inventory control
Timeline
Lead (M.I.T)
Buck Mason
12.2025 - Current
Key Holder
Theory
07.2024 - Current
Key Holder
Paige
07.2023 - 07.2024
Key Holder
Cuyana
10.2021 - 06.2023
MANAGER
TORRES WINES AND SPIRITS
04.2020 - 09.2021
STORE MANAGER
UNION MARKET
05.2017 - 02.2020
CERTIFICATE OF COMPLETION - COACHING LEVELS 1&2
Coaching EDU
HIGH SCHOOL DIPLOMA -
W.H.S.A.D