ALKIDA HASANI
Saint Petersburg,FL
Summary
Attentive Waitress with knowledge of ethnic dining and dedication to fantastic dining experiences. Motivated, with engaging personality and flexible approach. Upbeat, friendly, and anticipating customer needs to facilitate enjoyable dining experiences. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Hardworking and passionate job seeker, ready to help team achieve company goals.
Overview
12
12
years of professional experience
Work History
Waitress
Villa Gallace Restaurant
05.2020 - Current
- Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Collaborated with team members to consistently provide efficient service during peak hours.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Printed dining checks with total due, collected payment and offered receipts to complete transactions.
- Organized and detail-oriented with a strong work ethic.
Waitress, Busser
Aldo's Restaurant
10.2018 - 10.2019
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
Hostess, Busser
Mia Bella Restaurant
09.2016 - 11.2016
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Reduced wait times for guests by effectively coordinating with other team members during peak hours.
- Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance.
Waitress
Villa Angela Hotel Raffaelli
06.2019 - 09.2019
- Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Self-motivated, with a strong sense of personal responsibility.
Waitress
Ristorante Yeti
12.2018 - 04.2019
- Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Collaborated with team members to consistently provide efficient service during peak hours.
Waitress
Hotel Raffaelli Villa Angela
06.2018 - 09.2018
Waitress
Hotel Raffaelli Villa Angela
06.2017 - 09.2017
Waitress
Le Mani in Pasta
03.2015 - 07.2016
Waitress
Ristorante Da Alfredo
06.2014 - 09.2014
Waitress
Ristorante Lanpo
06.2013 - 09.2013
Waitress
Ristorante Lanpo
07.2012 - 09.2012
Education
No Degree - Medicine And Surgery
Universita' Degli Studi Di Genova
Genova, ItalyHigh School Diploma -
Mesonjetorja Dertliu High School
Fier, Albania06-2010
Skills
- Problem-Solving
- Attention to Detail
- Adaptable and Flexible
- Team Collaboration
- Strong multitasking
- Customer Service
Languages
Albanian
Native or Bilingual
Italian
Native or Bilingual
Spanish
Limited Working
Timeline
Waitress
Villa Gallace Restaurant
05.2020 - Current
Waitress
Villa Angela Hotel Raffaelli
06.2019 - 09.2019
Waitress
Ristorante Yeti
12.2018 - 04.2019
Waitress, Busser
Aldo's Restaurant
10.2018 - 10.2019
Waitress
Hotel Raffaelli Villa Angela
06.2018 - 09.2018
Waitress
Hotel Raffaelli Villa Angela
06.2017 - 09.2017
Hostess, Busser
Mia Bella Restaurant
09.2016 - 11.2016
Waitress
Le Mani in Pasta
03.2015 - 07.2016
Waitress
Ristorante Da Alfredo
06.2014 - 09.2014
Waitress
Ristorante Lanpo
06.2013 - 09.2013
Waitress
Ristorante Lanpo
07.2012 - 09.2012
No Degree - Medicine And Surgery
Universita' Degli Studi Di Genova
High School Diploma -
Mesonjetorja Dertliu High School
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