Alla Al-agha
Del Mar Thoroughbred Club
San Diego,CA
3
years of professional experience
Experienced with managing tables and providing top-notch service to guests in fast-paced environments. Utilizes excellent communication skills to collaborate with team members and create welcoming atmosphere. Track record of maintaining high standards of cleanliness and efficiency, ensuring positive dining experience for all patrons.
Work History
Server
2 Years- Enhanced customer satisfaction by providing exceptional fine dining service and anticipating guests'' needs.
- Utilized POS system to efficiently process orders, manage bills, and coordinate complimentary items for seamless service.
- Identified and communicated daily specials and premium menu items to enhance guest dining experience and increase sales.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Skillfully juggled multiple tasks simultaneously while remaining calm under pressure during busy shifts.
Student Ambassador
11 Months- Led campus tours for prospective students every semester.
- Provided informed responses to visitors and potential students about university life, enhancing their understanding of campus culture.
- Organized orientation sessions for freshmen, facilitating improved student engagement and smoother transitions into university life.
- Collaborated with other departments to promote student engagement.
- Contributed testimonials and shared personal experiences in college marketing campaigns across social media, print materials, and videos, fostering a relatable image of university life.
Data Entry
1 Year 3 Months- Streamlined data entry processes using specialized software, including Microsoft Excel and Word, to facilitate accurate data management.
- Trained new employees on data entry procedures to support effective onboarding and ensure consistency in operations.
- Improved office efficiency through maintenance of electronic files and organization of documents for quick retrieval.
- Maintained confidentiality of sensitive information by adhering to strict company policies regarding privacy and security.
Education
Associate of Science - Data Science
- Dean's List, [Spring 2023]
- 3.72 GPA
- Recipient of E.O.P.S Scholarship, [Fall, 2023]
- Completed University-level Coursework: Data Science & Analytics, SDSU
- Awarded many private and public educational scholarships
- Honoree of SWC Honors Graduate
Bachelor of Science - Data Science
Skills
Point of sale
Table clearing
Upselling strategies
Food safety practices
Exceptional customer service
Guest engagement
Hospitality expertise
Client relations
Strong work ethic
Languages
English
Native or Bilingual
Arabic
Native or Bilingual
Spanish
Limited Working
Timeline
Server
Del Mar Thoroughbred Club
07.2024 - CurrentRead More
Student Ambassador
Southwestern College
06.2023 - 05.2024Read More
Data Entry
Southwestern College
02.2023 - 05.2024Read More
Southwestern College
Associate of Science from Data Science
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University of California, Santa Barbara
Bachelor of Science from Data Science
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