Allahme Muhammad
Fremont,CA
Summary
To obtain a Medical Assistant position where my skill can be utilized as well as being challenged to learn more skills on the job. In Addition, looking forward to continuing my growth, learning and advancing in a Medical Assistant position where I can continue my education. I am a dedicated and empathetic Medical Assistant offering experience in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills.
Overview
4
4
years of professional experience
Work History
Sales Associate
Henna shoppe
Tempe, AZ
11.2022 - 03.2023
- Helped customers find specific products, answered questions and offered product advice.
- Answered incoming telephone calls to provide store, products and services information.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Collected payments and provided accurate change.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Received and displayed product shipments on store retail shelves upon delivery.
Caregiver
Sober Living
Phoenix, AZ
05.2022 - 12.2022
- Maintained clean and well-organized environment for client happiness and safety.
- Improved patient outlook and daily living through compassionate care.
- Assisted with meal planning to meet nutritional plans.
- Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
- Followed care plan and directions to administer medications.
- Drove clients to shop for groceries, attend doctor appointments and run errands.
- Monitored vital signs and medication use, documenting variances and concerning responses.
- Reported concerns to nurse supervisor to promote optimal care.
Customer Service Representative
SITEL Worldwide Corporation
Las Vegas, NV
10.2020 - 12.2020
- Consulted with customers to determine best methods to resolve service and billing issues.
- Answered inbound calls per day and directed to designated individuals or departments, for customer satisfaction
- De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
Internship Student
Emory University
Atlanta , GA
07.2019 - 12.2020
- Assisted researchers with investigations and literature reviews to support neglected initiatives.
- Researched and compiled information and data on Sexual Health Education from teen peers questions.
- Furthered research by organizing data, generating spreadsheets and drafting detailed reports.
Education
High School Diploma -
James Madison High School
Atlanta, GASome College (No Degree) - Medical Assistant
UEI College
Phoenix, AZSkills
- Specimen Collection
- Instrument Sterilization
- Medical Equipment Setup
- Medical Terminology
- Data Entry
- HIPAA Compliance
- Medical Billing
- Patient Scheduling
- Payment Collection
- Inventory Management
- Patient Flow Management
- Sterile Technique
- CPR
- Wound Care and Irrigation
- Preparing Specimens and Samples
- Electronic Medical Records
- OB/GYN Procedures
- Certified in Basic Life Support (BLS)
- Venipuncture and Phlebotomy
- Vital Sign Monitoring
- Customer Service
- Electrocardiography (EKG)
- Calm and Level-Headed Under Duress
Timeline
Sales Associate
Henna shoppe
11.2022 - 03.2023
Caregiver
Sober Living
05.2022 - 12.2022
Customer Service Representative
SITEL Worldwide Corporation
10.2020 - 12.2020
Internship Student
Emory University
07.2019 - 12.2020
High School Diploma -
James Madison High School
Some College (No Degree) - Medical Assistant
UEI College
References
- Marilyn Hunter EMS PAD, marilyn,hunter@va.gov, (216)634-0484
- Flo Johnson, flo.jonhson@commonspirit.org, Department of Pathology Histo Tech
- Surprise Spikes, spikess@uei.edu, Medical Assistant Teacher