Allain Thompson
Lutz,FL
Summary
Welcoming Service Supervisor with outstanding abilities in assisting customers with various inquiries and tasks. Dependable and reliable with excellent training expertise and written and verbal communication skills. Experienced leading a team of diverse members by setting high expectations and treating everyone professionally and with respect.
Overview
17
17
years of professional experience
Work History
Funeral Services Counselor
Garden Of Memories Funeral Home
Tampa , FL
2009.06 - 2014.11
- Coordinated paperwork and required records to meet all business and legal requirements.
- Supported families on day of interment to resolve any problems and answer questions.
- Helped clients select caskets, markers and memorial options.
- Assisted with advanced arrangements for individuals and couples.
- Completed comprehensive assessments of families to identify needs and develop treatment plans.
Teacher
Tampa Catholic High School
2004.05 - 2014.06
- Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives.
- Incorporated multiple types of teaching strategies into classroom.
- Communicated frequently with parents, students, and faculty to provide feedback and discuss instructional strategies.
- Conducted evaluations to measure performance and progress of students, providing guidance for areas requiring improvement.
- Participated in parent teacher conference to discuss developments of students and increase support.
- Advised and counseled students to help them develop skills and knowledge required to succeed.
- Planned and implemented integrated lessons to meet national standards.
- Supported student teachers by mentoring on classroom management, lesson planning, and activity organization.
- Developed and administered tests for students to measure academic proficiency and understanding.
- Registered student progress and attendance on database to enable tracking history and maintain accurate records.
- Implemented creative ways to foster curiosity for complex principles through hands-on learning and planned activities.
Senior Editor
TVData Technologies
Glens Falls , NY
1997.09 - 2002.08
- Managed team of copy writers and junior editors to deliver accurate and engaging content.
- Guided and motivated staff to achieve demanding targets under tight deadlines.
- Created long-term editorial calendars with publications, due dates, events and story assignments.
- Formed closed relationships with television stations obtaining scheduling for multimedia listings
- Generated reports on all discrepancies to investigate and log
- Created training manuals on newly introduced policies and proceedures
Education
Bachelor of Arts - English And Writing
Saint Leo University
Saint Leo, FL06.1996
Skills
- Problem solving
- Adaptability
- Organization
- Oral and written communication
- Instructing
- Public Speaking
- Research
- Goal Oriented
- Microsoft Word, Excel, PowerPoint
- Customer Relations
- Creative
Timeline
Funeral Services Counselor
Garden Of Memories Funeral Home
2009.06 - 2014.11
Teacher
Tampa Catholic High School
2004.05 - 2014.06
Senior Editor
TVData Technologies
1997.09 - 2002.08
Bachelor of Arts - English And Writing
Saint Leo University
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