- Tech enthusiast, passionate about exploring the latest advancements and innovations
- Cooking
- DIY and Home Improvement
- Music
- Video Game Design
Allan Baughman
Allendale,MI
Summary
Dynamic and adaptable professional with a strong background in restaurant operations and team leadership. Confident in inventory management to keep daily work possible and labor costs low to stay on budget. Skilled in problem resolution and staff development, consistently improving service delivery and operational efficiency with an effective ability to multitask. Committed to enhancing customer experiences and handling customer complaints with the care, making sure the customer is left satisfied. Going above and beyond to ensure a growing performance within staff while keeping morale high and understanding their needs.
Overview
5
5
years of professional experience
Work History
General Manager
Jets
Walker, MI
03.2023 - Current
- Oversaw daily operations, ensuring efficiency in service delivery and customer satisfaction.
- Managed most aspects of daily operations, including, inventory control, and vendor relations.
- Managed staff recruitment, training, and performance evaluations to enhance team effectiveness.
- Implemented cost-control measures, optimizing inventory management and reducing waste.
- Addressed customer concerns promptly and professionally, turning potentially negative experiences into positive outcomes.
- Developed and maintained a strong team of motivated staff by providing ongoing training and development opportunities.
- Oversaw balancing of cash registers, reconciled transactions, and deposited establishment's earnings to bank.
Restaurant Team Member
Dr Rolfs BBQ
Grand Haven, MI
09.2021 - 08.2022
- Delivered exceptional customer service in fast-paced environment, ensuring guest satisfaction and repeat business.
- Operated kitchen equipment and tools efficiently, adhering to food safety and sanitation standards.
- Collaborated with team members to streamline service processes, improving order accuracy and speed.
- Trained new staff on operational procedures, fostering a knowledgeable and capable workforce.
- Performed opening and closing duties as needed, ensuring the restaurant was prepared for efficient operation each day.
- Demonstrated exceptional multitasking abilities simultaneously during peak hours without sacrificing quality of service or attention to detail.
Shipping and Receiving
Hortech
Spring Lake, MI
06.2021 - 08.2021
- Collaborated with other departments to ensure smooth shipping and receiving processes.
- Streamlined order fulfillment processes, coordinating with shipping and receiving teams to ensure timely delivery of goods to customers.
- Managed daily shipping and receiving operations, ensuring accuracy and timeliness in all transactions.
- Assisted in shipping and receiving activities including documentation and order verification ensuring smooth supply chain operations.
- Optimized workflow through effective collaboration with other departments such as shipping and receiving teams, contributing to overall operational efficiency.
Education
High School Diploma -
Grand Haven Highschool
Grand Haven, MISkills
- Leadership and team building
- Problem resolution
- Operations oversight
- Operations management
- Efficient multi-tasker
- Customer relations
- Staff training/development
- Staff supervision
- Inventory control
- Expense control
Interests
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
General Manager
Jets
03.2023 - Current
Restaurant Team Member
Dr Rolfs BBQ
09.2021 - 08.2022
Shipping and Receiving
Hortech
06.2021 - 08.2021
High School Diploma -
Grand Haven Highschool