Allan Benjamin
Grand Island
Summary
Self-motivated Lead Customer Service Representative recognized for multitasking numerous requests to handle direct and escalated customer requirements. Excellent communication and problem-solving abilities. Driven to boost productivity with top-notch analytical and management abilities.
Overview
4
4
years of professional experience
Work History
Customer Service Lead
Tops Friendly Markets
Grand Island
11.2021 - Current
- Supported training initiatives for new customer service representatives.
- Delivered fast, friendly, and knowledgeable service for routine questions and service complaints.
- Handled cash and credit card payments and returned receipts, change and payment cards to customers.
Student Tutor
SUNY Niagara
Sanborn
02.2022 - 12.2022
- Facilitated one-on-one tutoring sessions for diverse student learning needs.
- Created a supportive learning environment to encourage student participation and confidence.
- Maintained a safe and supportive environment conducive to learning.
Education
Bachelor of Arts - Applied Mathematics
SUNY At Buffalo
Buffalo, NY02-2025
Skills
- Customer service
- Problem solving
- Cash handling
Affiliations
- Making YouTube videos
Timeline
Student Tutor
SUNY Niagara
02.2022 - 12.2022
Customer Service Lead
Tops Friendly Markets
11.2021 - Current
Bachelor of Arts - Applied Mathematics
SUNY At Buffalo
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