Allan Bumpars
Philadelphia,PA
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
15
15
years of professional experience
Work History
Juvenile Justice Specialist Supervisor (JJSS)
Southeast Youth Development Center (SYDC)
Collegeville, PA
06.2023 - Current
- Developed and implemented individualized case management plans for at-risk youth.
- Facilitated counseling sessions to promote emotional and behavioral growth in juveniles.
- Collaborated with law enforcement and community organizations to enhance service delivery.
- Conducted risk assessments to identify needs and recommend appropriate interventions.
- Trained staff on best practices for engaging with youth in crisis situations.
- Led multidisciplinary team meetings to coordinate care and support for juveniles.
- Reduced recidivism rates through providing comprehensive case management services to youth in the justice system.
- Monitored youth progress throughout their time in custody, making adjustments to treatment plans as necessary based on observed changes or new information received from court orders or probation officers.
- Conducted intake interviews with incoming youth to gather pertinent information needed for case management purposes, ensuring accurate documentation was maintained throughout their time within the system.
- Developed strong relationships with community partners, enhancing access to resources and support for juvenile offenders during their reentry process.
- Utilized motivational interviewing techniques when engaging with youth, fostering a collaborative environment where they felt empowered to make positive changes in their lives.
- Ensured compliance with state and federal regulations by staying up-to-date on relevant laws and policies governing the juvenile justice system.
- Improved rehabilitation outcomes by developing and implementing individualized treatment plans for juvenile offenders.
Direct Staff Provider (DSP)
Empowering Individual's for Successful Living (EI4S)
Bridgeport, PA
08.2019 - 06.2023
- Facilitated daily living activities, enhancing clients' independence and personal growth.
- Implemented individualized support plans to meet diverse client needs effectively.
- Collaborated with multidisciplinary teams to develop comprehensive care strategies.
- Trained and mentored new staff on best practices in client engagement and support.
- Monitored client progress, adjusting interventions to optimize outcomes consistently.
- Advocated for clients' rights, ensuring access to necessary resources and services.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Assisted with daily living activities, running errands, and household chores.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
- Transported clients to and from medical appointments with safety and efficiency.
- Recorded status and duties completed in logbooks for management.
- Completed regular check-ins and progress report for each client.
Store Manager
Footlocker
Philadelphia, PA
06.2022 - 05.2023
- Directed daily store operations to enhance customer experience and ensure compliance with company policies.
- Mentored team members to improve product knowledge and sales techniques, fostering a high-performing environment.
- Implemented inventory management strategies to optimize stock levels and reduce shrinkage rates.
- Analyzed sales data to identify trends, driving strategic promotions and merchandising decisions.
- Developed training programs that increased employee engagement and improved service delivery standards.
- Coordinated visual merchandising efforts to align with seasonal campaigns, enhancing overall store presentation.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
Seasonal Warehouse Associate
Siligan Plastics
Langhorne, PA
12.2018 - 02.2019
- Operated forklifts and pallet jacks to efficiently move materials within warehouse environment.
- Maintained accurate inventory records using warehouse management systems for optimal stock levels.
- Conducted regular inspections of equipment and work areas to ensure safety compliance and operational efficiency.
- Trained new associates on standard operating procedures, promoting consistency in workflow and safety practices.
Sales Associate/Assistant Manager
Sneaker Villa
Philadelphia, PA
06.2011 - 11.2018
- Facilitated customer engagement through product knowledge and personalized service.
- Managed inventory levels, ensuring accurate stock replenishment and organization.
- Trained new staff on sales techniques and customer service standards.
- Developed promotional displays to enhance product visibility and drive sales.
- Collaborated with management to implement effective sales strategies for key promotions.
- Analyzed customer feedback to identify trends and improve service delivery.
- Led team meetings focused on performance improvement and goal setting.
- Streamlined checkout processes, enhancing overall customer satisfaction and efficiency.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Helped customers locate products and checked store system for merchandise at other sites.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Managed returns, exchanges and refunds in accordance with store policy.
- Increased customer loyalty with personalized shopping experiences and attentive service.
- Coordinated sales promotions and events to drive store traffic and increase sales volume.
- Monitored sales trends to adjust sales strategies and meet changing customer demands.
- Engaged with customers through social media platforms to promote store events and new arrivals, expanding store reach.
- Resolved customer complaints with patience and understanding, restoring customer confidence.
Education
High School Diploma -
Thomas Edison High School
Philadelphia, PA06-2013
Skills
- Youth counseling
- Disability accommodations
- Transportation assistance
- Home visitation
- Suicide prevention
- Restorative justice practices
- Life skills development
- Mental health assessment
- Anger management
- Juvenile law
- Reentry planning
Timeline
Juvenile Justice Specialist Supervisor (JJSS)
Southeast Youth Development Center (SYDC)
06.2023 - Current
Store Manager
Footlocker
06.2022 - 05.2023
Direct Staff Provider (DSP)
Empowering Individual's for Successful Living (EI4S)
08.2019 - 06.2023
Seasonal Warehouse Associate
Siligan Plastics
12.2018 - 02.2019
Sales Associate/Assistant Manager
Sneaker Villa
06.2011 - 11.2018
High School Diploma -
Thomas Edison High School