Instrumental Product Manager bringing 18 years of experience achieving ambitious goals in multi-industry challenging IT environments. Diligent, forward-thinking and adaptable to dynamic company, customer and project needs. Passionate about user empathy and focus with an emphasis on Agile development
Hi, I’m
Allan Chambers
Houston,United States
Summary
Overview
19
years of professional experience
Work History
Baker Hughes IncHouston, TX
Senior Technical Product Manager
05.2020 - Current
Job overview
- Sr Product Manager over global 3rd party SaaS, cost estimation, enterprise application for Commercial Ops OFE CPQ. (500+ users, 5B+ yearly potential revenue from processed client estimates)
- Managed vendor and cross-functional entities to deliver new implementations, integrations, and enhancements to platform.
- Owned short and long-term product roadmap
- Operated under business PMO frameworks (agile, iterative, and waterfall) to efficiently organize and carry out project tasks.
- Continuous backlog prioritization in accordance with business needs/requirements.
- Demonstrated expert-level skill in problem decomposition and ability to navigate through ambiguity
- Demonstrated excellent conflict resolution and influencing skills to ensure alignment between vendor and customer
- Directed project planning, budget efforts/approvals, and managed vendor expectations
- Documented user stories, enhancement specifications, and product features into detailed work orders to communicate across teams and build business-approved requirements
- Quarterly updates to customer and senior leaders on platform roadmap
- Gathered requirements, defined scope, allocated resources, and established schedules meeting or exceeding project demands.
Universal Weather And AviationHouston, TX
IT Senior Product Owner
12.2016 - 04.2020
Job overview
- Product Owner: Prices, Taxes & Fees (PTF): enterprise cost/price application integrated with MS AX, INSYGHT: Global customer-facing airport handling and scheduling application.
- Owned and prioritized product backlog with Agile (SCRUM) Methodologies
- Collaborated with development team on project and run-the-business services and tasks.
- Interacted with internal stakeholders as voice of customer.
- Worked on feature development and code implementation on front-end web applications, back-end API services
- Lead Agile ceremonies, demos, and production proving activities.
- Liaised with product team and development team to help break down requirements.
- Updated customers and senior leaders on sprint progress, roadblocks, and roadmap milestones.
- Gathered requirements, defined scopes, allocated resources, and established schedules meeting or exceeding project demands.
Nabors IndustriesHouston, TX
IT Product Owner
03.2015 - 10.2016
Job overview
- Product Owner over 3 global enterprise applications: Learning Management web app, Safety Observation mobile app, Salesforce CPQ platform
- Analyzed metrics to measure product performance.
- Facilitated Scrum framework – sprint planning, backlog grooming, daily scrums, sprint reviews and sprint retrospectives to promote team engagement for quarterly deployments.
- Worked to provide continuous improvement for product development lifecycle.
- Worked closely and listened to team members' feedback to identify issues and resolve conflicts between CFTs
- Created proofs of concept for innovative new solutions.
- Translated technical concepts and information into terms parties could easily comprehend.
HalliburtonHouston, TX
IT Business Analyst
02.2014 - 03.2015
Job overview
- IT BA over Regional Manufacturing Forecasting Tool. (Global enterprise application that takes monthly inputs and provides potential revenue's generated by each site)
- Met with stakeholders to establish favorable business relationships and support mutually beneficial interests.
- Conducted interviews with key business users to collect information on business processes and user requirements.
- Supported leadership team with reporting, analysis, and business presentations to inform divisional strategies.
- Identified process inefficiencies through gap analysis and outlined sensible solutions.
- Planned and arranged meetings with internal/external organizations and individuals, enabling parties to meet and align on requirement soliciting activities
- Applied honed problem-solving skills to analyze and resolve issues impacting business operations and goal achievement.
- Produced high-standard database solutions to meet stability, reliability, and performance metrics as part-time SQL DB admin.
- Administered, supported, and monitored databases by proactively resolving database issues and maintaining servers.
- Modified and directed project plans to meet organizational needs.
NASAHouston, Texas
Information Technology Specialist
01.2005 - 03.2014
Job overview
- NASA/Raytheon: Neutral Buoyancy Lab & Space Vehicle Mockup Facility contract support (Intern & Full-Time)
- Helpdesk, Programming, Server Admin, Hardware/Software, BA
- More details provided upon request
Education
Texas Southern UniversityHouston, TX
MBA from Finance
12.2012
University Overview
Texas Southern UniversityHouston, TX
Bachelor of Science from Computer Science
12.2006
University Overview
- Member of Alpha Phi Alpha Fraternity Incorporated
Skills
- Customer Relationships/User empathy
- Product Roadmapping
- Backlog Management & Sprint Planning
- Cross-Functional Collaboration
- Web & Mobile Applications
- Implementations/ Integrations/ Enhancements
- Advanced Problem Solving & Resolution
- Effective Customer Communication
- Release Planning
- Product Deployment
- Agile Methodology (SCRUM/Kanban)
- Oversee Vendors
- Stakeholder Negotiations
- Strategic Planning
- Project Roadmap Development
- Competitive Analysis
Timeline
Senior Technical Product Manager
Baker Hughes Inc
05.2020 - Current
IT Senior Product Owner
Universal Weather And Aviation
12.2016 - 04.2020
IT Product Owner
Nabors Industries
03.2015 - 10.2016
IT Business Analyst
Halliburton
02.2014 - 03.2015
Information Technology Specialist
NASA
01.2005 - 03.2014
Texas Southern University
MBA from Finance
Texas Southern University
Bachelor of Science from Computer Science
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